3 Times Not to Speak With Silence

Here are three times that it’s particularly important to communicate actively, instead of letting your silence speak for you.

Study Shows Training Doesn’t Solve This Emerging Trend

There is a trend in the workplace that is increasingly becoming popular, however this is not the sort of popularity that one might expect: workplace bullying.

Knock, Knock. Who’s There? Open-Door Policy?

Recently, I sat down with an associate analyst (AA) in state government to talk “shop.” Here’s how the conversation went.

Having Candid Conversations Before Bad Things Happen

The Office of Management and Budget released in July a long-awaited update to their guidance to agencies on steps they should take to manage – not avoid — expected and unexpected risks to their operations

Get Yourself Ready for Virtual Work Environments

Here are five things you can do right now that will prepare you and your colleagues for the virtual world of work that’s coming.

Does Your Office Space Attract or Repel Top Talent?

When it comes to federal office space, much of the focus has been on reducing the government’s real estate footprint. But agencies must also consider how the modern office space is, or at least can be, used as a recruitment tool for top talent.

Giving and Receiving Feedback: Why You’re Probably Doing It All Wrong

What do you feel when you hear the word feedback? Maybe you feel anxious, nervous, defensive, misunderstood, exhausted, judged or criticized. You’re not alone. Here’s a six-step process for supervisors and employees to provide feedback.

How to Use Alt Text on Images in Your Communications

What if someone can’t access the important information your organization shares on your website, blog, social media, or digital documents simply because they can’t see or download images? There’s a simple solution to this problem called alt text.