eWeek Europe has an article up listing 10 ways to make Twitter useful for governments. The time is ripe for such thinking – more and more governments are using Twitter to interact with citizens, and its fitting that governments spend some time thinking about how this tool can be used most effectively. Still, the eWeekRead… Read more »
Hi everyone, I’m familiar with the process that some agencies have in place to implement social media guidelines and begin using the various tools. In many cases, the guidelines and processes are developed and implemented by the Communication/Public Affairs office — is this pretty much standard practice across the government? If so, I’d be interestedRead… Read more »
Hi again, Folks! Several of us (me, Marie Crandell, Pam Broviak, Roberta Croll, Nichole Uiterwijk, Helen Ortel, etc.) have spent the last couple days working on what I believe will be the first-ever “TweetBook” (at least from a government conference!). Here’s how it looks at the moment (not too shabby, eh?!): OGITweetBook – OverallMock-Up.doc WhatRead… Read more »
Originally published at the GenerationShift blog. Per this post from Neil Williams, head of corporate digital channels at the UK central government’s Department for Business, Innovation and Skills (BIS), below is a “Template Twitter Strategy for Government Departments.” It’s a helpful document as it includes a very brief overview of Twitter, offers some objectives andRead… Read more »
http://www.rd.com/advice-and-know-how/how-to-be-polite-on-facebook/article155396.html This is an invaluable resource for folks who are still resistant to the idea of joining the Social Networks. It is not imperative by any means that any individual create and monitor a Facebook account, but if you are interested, but not sure you can handle the overwhelming demands on your time and attention,Read… Read more »
One of the key fears inhibiting government adoption of Gov 2.0 strategies is simple: What if it works? We have to answer this question honestly. Otherwise Gov 2.0 will fail because it will be neither credible nor trusted by citizens or the agencies asked to implement Gov 2.0 practices. Vision forward What does a GovRead… Read more »
If you’re in the web world, you’re probably familiar with cookies – those small files sites drop on your computer for various purposes. They can create privacy problems, so persistent cookies have been effectively banned for 9 years. But persistent cookies can also allow us to create excellent customer service and personalization. Now the ObamaRead… Read more »
First, go read this critique of the recent Open Government & Innovations conference. I see this sort of thing regularly: people who have high hopes that aren’t met. As someone who enjoys teaching and leading, it’s hard to watch people who want to move out get frustrated. After reading her post and the comments, IRead… Read more »
By now, it’s a cliché that Twitter has real-world value. Yet if you really want to appreciate both the usefulness and hipness of microblogging, try participating in a social media conference where live Tweeting is not only encouraged, the Tweets also are displayed on JumboTrons flanking the on-stage speaker. Such was the case earlier thisRead… Read more »
I was very encouraged to see the organizers of the recent OGI conference (http://opengovinnovations.com) embrace the use of Twitter from the on-set of the event planning. They established the #ogi tag early, made good use of the platform for early buzz, and enlisted the use of strong talent like @mixtmedia and @lostonroute66 for support. So,Read… Read more »