AI is being treated like a tool instead of what it actually is: a capability that should be embedded into how work gets done. The organizations seeing real results aren’t the ones experimenting the most. They’re the ones aligning AI to mission outcomes, operational workflows, and decision-making.
Space systems are rapidly evolving from national assets into globally interconnected critical infrastructure that supports communications, navigation, AI, defense, and other sectors. As this accelerates, so do cybersecurity threats to satellites and orbital infrastructure. Government must begin treating orbital infrastructure as part of the strategic digital backbone of modern civilization.
Employees must be able to access, understand and analyze the data they need, but often workers themselves are an obstacle to data access. Three clear tactics, however, can transform a workforce culture into one that welcomes data collaboration.
Rancho Mirage uses GIS to uncover wireless coverage gaps. The city’s maps of cellular performance helped residents understand service quality, guide infrastructure planning, and accelerate collaboration with wireless carriers to expand reliable connectivity across a fast-growing desert resort community.
Legacy technology wasn’t designed for the volume and variety of data that agencies handle today, and AI exacerbates the problem. Certain tactics, however, will help agencies leave their outdated tech behind — so employees can access data when and how they should.
Agencies publish an array of documents — decentralized and in different formats — that AI systems often misinterpret when answering resident questions. Standardization and centralization would address the problem, but those can be heavy lifts. A citation registry, however, can change how AI understands government writings.
Government is moving fast, but speed alone is not delivering better outcomes. As AI and automation accelerate decision-making, a gap is emerging between how quickly decisions are made and how well they are governed, understood, and sustained. This article explores how leaders can close the decision gap by strengthening clarity, consistency, and control across policy,… Read more »
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
Governments and institutions are no longer asking whether to adopt AI, but how to scale it for economic, operational and geopolitical advantage.
In this Q&A with Dave Cole, New Jersey State Chief Innovation Officer, learn how technology and AI are helping the state deliver better services more efficiently.