Based on the survey data and research conducted by GovLoop, several trends emerged about how agencies view cloud and its alignment to customer experience.
Government’s data has the potential for tremendous, life-changing insight, successfully leveraging it means creating a culture that is open and transparent.
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
Canada is a leader in sports and government services
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During a recent cybersecurity conference, major federal figures expressed worry about threats ranging from China to deepfakes.
Albuquerque’s 311 system goes beyond traditional phone calls with online, mobile app and Alexa options. Did you know in 2018, Albuquerque became the first city to integrate Amazon Alexa with its 311 contact center?
Digital workspaces are an integral part of corrections agencies’ missions, but prioritizing unity, contextualization and security are vital.
DevOps is an evolving philosophy and framework that encourages better application development and faster release of new or revised software products.
Imagine being responsible for elevating the digital planning and initiatives for the largest library in the world. For Kate Zwaard, Director of Digital Strategy at the Library of Congress (LOC), that is both her reality and passion.