Leadership

What Employees Don’t Like About the Holidays

One thing I have observed (and learned through personal experience) is that a key component for having a relatively successful holiday celebration is to (ahead of time, and repeatedly) communicate clearly to staff about what they should expect (and not expect, if this year is different from prior years). Unmet expectations are the source of… Read more »

Why Most Employee Recognition Programs Don’t Work

The word is out on the street — the vast majority of employee recognition programs aren’t working. In interacting with HR professionals and corporate trainers across the country, the report from both professionals and front-line workers is that employee recognition is generally not having a positive impact on employees or workplace morale.

Organizational Culture Change: Understanding Your Culture

The verdict is in. We are living in an age of disruption; an information revolution, which most economists agree is as profound and disruptive as the agricultural and industrial revolutions. In his new book Thank you for Being Late Thomas Friedman refers to this as an “age of accelerations” in which markets, Mother Nature, and technology areRead… Read more »