The virtual NextGen Government Training Summit on Wednesday, Wednesday May 20, is an easy way for govies to network, collaborate, and learn from peers who share a commitment to public service. You’ll join more than 2,000 of your public sector peers for a full-day of free learning, networking and leave with an invigorated sense ofRead… Read more »
New online training opportunities are springing up for govies, and we can’t wait to share them with you. If you’ve been wanting to learn more about agentic AI, providing better CX to underserved communities, or harnessing digital tools to improve internal agency processes, we’ve got a free session for you. Check out all of theRead… Read more »
When emergencies strike, your constituents turn to government websites, apps, and digital services for fast, clear, and reliable information. Can your current digital experience support a robust crisis response? During our latest CX Community of Practice, we welcomed Jamie Biglow, Project Manager, Safety Security Division, CNA Corporation, to discuss practical ways to strengthen your crisisRead… Read more »
If you work in government, you know how important it is to keep growing — not just for your career, but for the communities you serve. That’s exactly why the NextGen Government Training Virtual Summit was created: to bring together driven, mission‑minded public servants who want to learn, connect, and take the next step inRead… Read more »
In this video interview, Tony Holmes with Pluralsight discusses how cross-skilling can help public-sector employees develop the resiliency needed in today’s environment.
If you’re feeling the need to polish your professional skillsets, we can help. Join us for our March online training sessions, where we’ll offer free content on the hottest topics that government workers need to know. By registering, you’ll get expert advice on everything from AI to crisis management, along with recordings the next day to view and share. Modern Tech, Smarter Gov: ToolsRead… Read more »
Supervisors set the tone for engagement, yet motivation can dip when workloads rise or priorities shift. It’s up to you as a leader to not only maintain healthy levels of motivation and productivity but also anticipate these dips and have a plan in place to address them. During our most recent Supervisors Community of PracticeRead… Read more »
New federal requirements will challenge state benefit systems that rely on paper-based, manual systems to verify week-to-week eligibility. A modern, automated alternative — supported by well-trained employees — offers a scalable, low‑burden alternative.
In this video interview, Jonathan Hasak and Aaron Hunter with Coursera discuss how to overcome barriers to fostering an AI-knowledgeable workforce.
Agencies communicate effectively when they use plain language — simple, clear writing rather than fancy words and over-long sentences. Here are tips on writing so your target audience understands.