Last week I had my first experience with using Twitter for a technical support issue. Who would think you could get instant customer service from a little tool called Twitter. I was very impressed with how fast and willing the computer company was to help me with my issue. Quite frequently I still hear “IRead… Read more »
DC Gov’s budget transparency efforts continue. The DC Office of the Chief Financial Officer today released a slightly improved version of the CFOINFO.dc.gov dashboard, showing spending and budgets at all levels of government, down to the sub-agency level, allowing users to slice and dice budget data and see where their money is going. One ofRead… Read more »
(This article is cross-posted from the IBM Center for the Business of Government Blog) I’ve written before that we don’t pay enough attention to privacy. There’s a lot of information about us all over the digital landscape, and powerful new aggregators are doing a brisk business by bringing all of that information together. Further, marketRead… Read more »
I am in the midst of being assessed for an international business opportunity, during which I’ve been asked to submit to rigorous but objective assessments of my foreign language skills. It’s not often that professionals get to gauge perception vs. reality regarding claims of proficiency or fluency in any skill set, so I welcomed thisRead… Read more »
I had my own Wimbledon moment this week. Played tennis with a friend to a 5-5 tie Tuesday morning. Then like Mahut I finished that set this morning and lost 8-6 and then lost the 2nd set 6-2. Life lessons from tennis… I play better if I’m not thinking ahead to the next point orRead… Read more »
I’m posting this a day early, in advance of the July 4th holiday weekend… The White House lifts the ban on cookies, the nation’s smallest state makes a big impact on its website thanks to a five-second quiz, USA.gov compiles a list of government apps, and Gov 2.0 experts give tips on avoiding social mediaRead… Read more »
On Friday, June 25, the White House Office of Management and the Budget changed the rules for federal Internet sites. Memorandum m-10-22 “establishes new procedures and provides updated guidance and requirements for agency use of Web measurement and customization technologies.” In issuing the new guidelines, OMB Director Peter Orzag wrote, “The central goal is toRead… Read more »
Been around long enough to the “birth” of the internet, and it’s rebirth a couple of times, could this be the next rebirth? My personal opinion is that this ought to be the way we are headed, not sure there won’t be a lot of speed bumps along the way but… Marina Gorbis‘s blog WeRead… Read more »
Wait, isn’t every day Social Media Day around here??
Let’s face it. You cannot truly measure employee output, once you are managing people who are not producing or processing widgets per hour – people we call, erroneously, “knowledge workers.” People who are useful and productive because of the relationships they maintain, the external sources they consult to solve problems, and the imagination they bringRead… Read more »