For the purposes of local or regional economic development, Internet exposure of marketing material is incredibly important. However, understanding whether the Internet exposure is actually supporting goals and objectives, and to what degree it’s generating useful interaction, isn’t easy, and certainly takes more people, time and expertise to work out than this simple blog postRead… Read more »
Last week, I started the first of a four-part series on “How to Use Social Media and Not Jeopardize Your Job.” This week, we’re covering a scenario where two colleagues have taken their in-office animosity online: Dan and Jeff are like oil and water in the office. Despite sharing a common mission, they can’t seemRead… Read more »
Technology isn’t about electronics. Technology is about how we work. Moving forward is usually a random walk. The first few versions of an improvement are often hilarious…after we’ve recovered. Databases are capturing and holding a lot of information about our customers. That is supposed to give a great benefit for selling. To err is human.Read… Read more »
Interested in civic data and doing something meaningful with your summer? It’s that time again for Google Summer of Code! Code for America is honored to be selected as a Google Summer of Code Mentoring Organization for a second year in a row. Every summer, Google devotes significant resources — time, money, and effort —Read… Read more »
As an Air Force vet, it’s hard humbling to point to another service and say, ‘Damn, they do that right.’ It’s especially hard humbling when I have to say, “Damn, the US Army* did that right.” The US Army’s Office of the Chief of Public Affairs, Online and Social Media Division created a handbook onRead… Read more »
Deltek Analyst Amanda White reports. Yesterday’s Supreme Court ruling on health care centered on whether or not the hearing on the constitutionality of the Affordable Care Act could even take place. According to the Tax Anti-Injunction Act, the courts are exempt from hearing a suit to stop the government from imposing a tax until afterRead… Read more »
I am looking forward to attending the FOSE Conference April 3-5 in Washington DC. This is the second post in a blog series highlighting the 2012 conference tracks. Over the next week, I’ll highlight one of the tracks and provide some insights to what you can expect to see at FOSE 2012. The five tracksRead… Read more »
One challenge that government is facing is how to best improve services for citizens and reduce costs, decrease spending and lower taxes. Technology is seen as one solution to make government more efficient in how it delivers services and interacts with citizens. To often government agencies are pressed to provide improved services and information inRead… Read more »
Deltek Analyst Amanda White reports. It looks like Virginia is no longer taking a back seat in setting up a health insurance exchange. Between the Supreme Court ruling, which kicks off today, and the looming 2014 deadline, the state has been making moves toward setting up mandatory requirements under the health care law. Well awareRead… Read more »
Twitter is a popular way for federal agencies to share updates on their organization and to converse with inquiring citizens. Yet a healthy Twitter presence is about more than just an impressive band of followers. Various other factors impact how effective a given Twitter feed may be, including replies, mentions, and outgoing tweets. One ofRead… Read more »