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As government moves forward with AI, agencies can bring these types of commercial best practices to citizens to improve the customer experience.
A collaborative team of government engineers, designers, and content specialists launched the second iteration of a system earlier this month to help federal agencies create better digital experiences for users.
The fluidity of a multi-cloud model makes it challenging for agencies to defend against cyberthreats, on top of satisfying the requirements of the Continuous Diagnostics and Mitigation (CDM) Program and other federal benchmarks, a Software-Defined Secure Network (SDSN) can help.
Every new technology comes with the possibility of being used for undesirable or dangerous purposes. The future of drones will require a balance between enabling drones for good, countering drones for bad and a comprehensive air traffic management system that encompasses manned and unmanned aircraft.
Self-service may not be the norm in government yet, but it is becoming the expectation. With the increasing desire to “do it yourself,” a self-service portal is essential.
Sometimes agencies lack the time or resources to fully phase out legacy IT systems. According to a March 27 audit from the Energy Department (DoE) Office of Inspector General (OIG), DoE was one of those agencies.
Drones are enhancing the safety and effectiveness of operations of our public safety agencies and are here to stay.
The sooner organizations embrace change and ready their staff for adoption, the sooner they can realize AI’s benefits. So, what’s the hold-up? In a word, culture. Changing the underlying principles of an organization takes time and serious effort.
To unlock employee productivity and discover cost savings, Santa Clara County turned to e-signatures. Dunkin’s staff conducted a study on the savings Santa Clara County accrued by establishing digital workflows, and the results were “mindboggling.”