Posts Tagged: HHS

Leadership in Action

From forging a unity of effort in homeland security to strategizing today how to field the U.S. Army of tomorrow; to pursuing affordable housing, eliminating fraud, waste, and abuse in healthcare, and securing cyberspace, our most recent issue of The Business of Government magazine delves into a diverse set of topics and public management issues… Read more »

Photo of large flag unfurled across the Grainger Stadium infield during the National Anthem prior to opening game

Why It’s Time for the Government to be Part of the Public Conversation about Health and Health Care

While we are not in control of the conversation, government workers can still listen and contribute to it. We can seed it with facts and ideas. We can respond to questions. We can be human, even as we maintain a thoughtful and focused public presence. All by leveraging the power of online communications.

Innovation Is a Team Sport

What is the secret sauce for creating an innovation culture in your agency? Successful inventions often spring from the minds of individual inventors – we often think of Thomas Edison at the classic inventor. But successful innovation is a team sport, according to a new Harvard Business Review article by a team of researchers –… Read more »

The Future of Online Citizen Services

Jimmy Fallon’s Nick Burns – Computer Guy captured a lot of what people loathed (and feared) about computer support techs. The signature line was the condescending command that Nick gave to his clients as they sat in front of their machines: “Move!” In the two years since those sketches, computers have migrated from our desks… Read more »

Reinventing Innovation

What inspired me at the Excellence in Government Conference? I liked the emphasis on innovations underway in different places around the government. Sometimes we get caught up in buzzwords of the day: Total Quality Management, Lean Six Sigma, Agile, Business Process Reengineering, or Reinventing Government. But the bottom line in each of these types of… Read more »

How Understanding Behavior Can Improve Program Performance

How an issue is framed can strongly influence how a person responds. This insight has led to whole new fields of economics and social science called “behavioral economics” or “behavioral interventions.” Government managers, however, can use these new approaches to dramatically improve the performance of their programs, if done right. I attended a forum a… Read more »

Government Conferences: Now What? The first meeting to address the knee-jerk reactions toward cutting government events

What’s your take on what should be discussed? An online event on February 7, 2013 from 10:00am-12:00 EST NEWS: Adam Arthur, Virtual Platform Initiative Lead, Centers for Disease Control and Prevention (CDC) just added to the speaker roster. The conduct of vitally important government conferences has come under increasing fire in the past couple of… Read more »