This is a post that my friend/colleague Fran Melmed of [context communication] wrote recently, dissecting Georgia’s media campaign around childhood obesity. I really enjoyed how it was broken down and wanted to share with you all – with permission from Fran, of course (who by the way, enjoys lowercase writing). the georgia children’s health allianceRead… Read more »
Research Creating great customer experiences (2011) – Customer experience is more important than ever to develop and maintain a consistent, effective connection between you and your customers. RightNow Technologies suggests we empower our customers and employees, as well as offer them multi-channel choice, to deliver a superior customer experience. Video: http://www.rightnow.com/resource-video-8-steps.php How We Use TabletsRead… Read more »
Washington passed a package of legislation designed to implement health care reform in the state. Under the terms of the package, state health care payments will be based on patient outcomes, a new collaborative will be implement to cut waste, fraud and abuse and the state will begin requiring increased transparency of insurance providers. WashingtonRead… Read more »
This is the second part of a series inspired by Susan Ward’s article on About.com featuring “Ten tips for attracting employees.” I am responding to Susan’s tips for business owners with my take about how government agencies can use them to promote their jobs. 6. Offer employees some way to move upwards. It’s not thatRead… Read more »
Out of chaos comes order. I sometimes wonder if the reverse is true too. That in the pursuit of order, health and safety, ticking boxes and ensuring everyone runs to the same hours, the same lunch breaks, the same commuter corridors, whether we have eliminated any space for chaos, and for the switch in mentalRead… Read more »
BART (CA) may put televisions and digital screens in its stations to provide train status, service info, sports and weather updates, and advertisements. Original post
I am currently working on a new and exciting project at AIIM. I am curious to know what you would be interested in buying as courseware if we were to offer additional training and certification under our educational programs. I would like to know if you would be interested in certain topics. As such, IRead… Read more »
INPUT’s Director of State and Local Information Services Tim Brett reports on Fairfax County, Virginia’s capital improvement plan. Fairfax County Public Schools (FCPS) proposed accelerating the renovation schedule for many schools in its FY 2012-2016 Capital Improvement Program (CIP) due to lower construction costs. Favorable market conditions and lower than estimated construction bids have madeRead… Read more »
The Chicago Transit Authority (IL) will install 160 LED signs to display arrival predictions at high-volume bus stops and transfer locations across the city. Original post
NYC’s Port Authority Bus Terminal is getting a facelift, thanks to a high-tech wraparound billboard of woven stainless steel mesh embedded with LED lights. Original post