https://www.govloop.com/group/customerserviceingovernment/forum/topics/how-can-an-agency-improve-if Please check at this post from the Customer Service in Government Group. How would you solve this problem?
I grew up in quite a remote village. The nearest record shop was Andy’s Records and was in Taunton, a 20 mile round trip on a shuttle bus which went about as much the long way around as it was possible to do so. I never felt very comfortable in there, and when I didRead… Read more »
On Thursday, February 10, in an act of friendship and cooperation on behalf of South Africa, paleo-anthropologist Lee Berger donated casts of recently uncovered Australopithecus sediba fossils to the Smithsonian Museum of Natural History. Despite having explored the area hundreds of times, Berger only discovered the remains of this new early human ancestor in theRead… Read more »
To be successful over the long-term, Open Government efforts can’t be a separate line item on the balance sheet With the recent news that several major Open Government efforts including USASpending.gov, Data.gov, and FedSpace may be shut down due to budget cuts and that the Pentagon has disbanded their social media office, many people inRead… Read more »
You may have noticed that a few years ago Facebook created a translation app to crowd source translations. The basic concept works like this: Step One – Translate the Glossary with all the core terms, people vote translations up or down to determine which ones stick. Step Two – Translate all of Facebook into theRead… Read more »
http://www.youtube.com/watch?v=32P-IEmBfEA&feature=player_embedded “The Identity Ecosystem is the embodiment of the vision. It is an online environment where individuals and organizations can trust each other because they follow agreed-upon standards and processes to identify and authenticate their digital identities—and the digital identities of organizations and devices.”FedInsider News The above paragraph is on page 21 of the NationalRead… Read more »
We’re starting an open innovation-y project at Kind of Digital about micro-participation. Do get involved! Possibly related posts: Micro-participation at ShropCamp Digital engagement workshop, Peterborough, 25th May Some Kind of Digital posts More on micro-participation The need for micro-participation Original post
Excellent analysis and writing from Tessy Britton in reaction to the recent disturbances in Bristol: This is the real landscape into which the Localism Bill will descend. There seems to have been some dramatic shift recently from ‘government knows best’ to ‘community knows best’. With political and media help, a myth that sanctifies community membersRead… Read more »
Want the recipe for a real government shutdown? Combine 30% annual data growth, an explosion of virtual data, and an outdated federal back-up infrastructure. Adding more storage is not fixing the problem. But what’s the alternative? According to a new survey from CTOlabs.com and Carahsoft, there are numerous forward-thinking government IT professionals using data duplicationRead… Read more »
When thinking about the Federal Hiring Process I think what a nightmare! Last year the Obama Administration ordered the federal recruitment and hiring process to be overhauled. In the Washington Post article, Making a few strides on hiring reform, Joe Davidson highlights the massive effort of the pilot online assessment program –Assess Pilot. According toRead… Read more »