Is your agency or department interested in enhancing their “Culture of Service?” I can help. After 20 years in government, 12 in customer service specifically, I’ve gone out on my own. I’m offering my proven system “Six Essentials to Building a Culture of Service” to government agencies around the Country. I’m currently writing a newRead… Read more »
TodayYesterday, I had the pleasure of participating in a Department of Homeland Security Blogger Round Table—an extension of the National Dialogue on the Quadrennial Homeland Security Review occurring online right now. The Quadrennial Homeland Security Review (QHSR) is a congressionally mandated review of homeland security. The outcome of the review is a final report dueRead… Read more »
Today the Washington, DC-based United States Institute of Peace (USIP) will host a symposium and live webcast on the impact of New media Now media on global conflict resolution. * Are social media tools and technologies at the core of statecraft in the 21st century? * What do new research findings suggest is the impactRead… Read more »
It’s day one of Fiscal Year 2010 (woohoo!) but the White House is already thinking about Fiscal Year 2011. As of last night, the Office of Management and Budget had received 10,266 cost-saving ideas from federal employees hoping to win the first Save Award. The winner gets a meet-and-greet with President Obama and their ideaRead… Read more »
From The Acquisition Corner As Fiscal Year (FY) 2010 is now underway, The Office of Management and Budget (OMB) will be ramping up its guidance on improving acquisition outcomes, which includes a broad section of areas to include competition, contract types, workforce, outsourcing, and acquisition practices. I will be covering theses issues in more depthRead… Read more »
Yesterday it was in a meeting with Journalists, Directors, Lawyers and other personalities that tend to give opinions and that in reality understand little of Technology of the Information. The Subject on the agenda it was the Design used in the site of a company. This company already maintains your site in the air sinceRead… Read more »
Posted at Internet Evolution: The Case for Unique BI Criteria for Government Users Is there such a thing as “Government BI,” a distinct species of business intelligence that responds to special government requirements? If not, should there be? And what could it teach us about BI in general? A look at systems that use BIRead… Read more »
The City of Englewood is excited to host a 4-day learning and networking event for public sector employees in the Denver metro region. Check out this line-up: Keynote speakers include: Debra Fine, author of “The Fine Art of Small Talk” and “The Fine Art of the Big Talk” Craig Zablocki, motivational speaker, author and humoristRead… Read more »
In a move designed to improve morale and help reduce a growing backlog, the U.S. Patent and Trademark Office proposed changes Tuesday to its way of determining how long a patent examiner has to complete a patent examination and the incentive credits that examiners earn for each stage of the process. The modifications, which mustRead… Read more »
So, here’s my challenge: what should I do with events that I am NOT organizing, am NOT involved in planning, am NOT speaking at, but which I think are good, valuable events that others to know about? In short: I want to share the wealth. The challenge: how & where? My instinct is to postRead… Read more »