The Role of the Public Servant
Many of us were hired into the role of a public servant without an awareness of the honor that accompanies government employment. What does it mean to be a public servant?
Mutually Exclusive and Collectively Exhaustive Survey Responses
This piece helps survey writers draft mutually exclusive and collectively exhaustive survey responses.
3 Keys to Building an AI-Ready Workforce in 2025 and Beyond
Organizations are taking steps to ensure their workforces are AI-ready — at least, they should be.
Listening to Lead: How Empathy Fuels Government Innovation
Empathy-driven innovation can transform government agencies. By actively listening to citizens and employees, agencies can design smarter, human-centered solutions that improve services, build trust, and drive real impact.
Crisis Management: Decision Making Under Pressure
Leaders are facing unprecedented challenges. These proven strategies from industry giants can help you build a resilient organization.
The Role of Mindfulness in Government Leadership: Implications for 2025 and Beyond
Mindfulness is a critical leadership tool that enhances decision-making, reduces stress, and fosters a positive workplace culture, making it essential for effective governance and resilient teams in 2025 and beyond.
Change Your Reaction to Change
To become more resilient during workplace shifts, focus your efforts on things that can make a positive difference for you and your team.
Understanding Rural America Today
Rural America is changing, and administering to small-town needs is challenging. The old approaches no longer work; we need new models.
Journey Through Change: Thriving in Uncertain Times
Change is inevitable, and often painful, but with strength and resilience, people can overcome the stress and anxiety. Here are six practical tips for thriving in uncertain times.
Current State Assessment Ahead? Get Ready to Rock the Boat!
Assessments of the “current state” are an important element of a change initiative. These tips can make them effective, positive experiences.