One of the most major challenges for governments and societies around the world today is the rapidly declining trust in politicians, institutions and governance systems. I’m willing to make the claim that politicians today are no more corrupt, self-serving or beholden to special interests than politicians were fifty, a hundred or even a thousand yearsRead… Read more »
In the first part of this series on professional use of social media in the public service, I talked about the two different approaches you can take. In part 2, I will try to untangle the issue of the social media disclaimer. It is a common sight to see social media accounts, particularly Twitter accounts,Read… Read more »
Transforming talent management requires digitization and leveraging social and digital technologies to promote and enhance communication, collaboration, and engagement. This post presents some of the ways in which social and digital technologies are transforming talent management throughout the employee life cycle. All of the practices are currently possible based on available technology; however, none ofRead… Read more »
A friend sent me a note the other day, in response to a previous post, pushing back on the topic of open data, and asking some good questions about its impact and usage; in particular one bit stood out: The trend line certainly seems towards having open, machine readable data as the default in theRead… Read more »
Poor processes equals pissed off employees! Pissed off employees equals pissed off customers and constituents. We all have things that annoy us about our job. When you spend nearly 40% of your day (or more) in the office, you’re likely to find a few things frustrating. An overwhelming 60 % of people said poor processesRead… Read more »
Is telecommuting right for you and your agency? When Marissa Mayer took the reins of Yahoo! and announced that the cutting-edge tech giant was pulling back on its policy of employee telecommuting, shock waves reverberated throughout the American workplace. The discussion that followed had people taking sides based on an all-or-nothing view of telecommuting (orRead… Read more »
What do government agencies mean when they say innovation? With the term’s popularity on the rise, we took a moment to define it, identify core themes, and provide examples. To begin, here are a handful of key stakeholders you should know about: There are sixteen Government Innovation labs around the world. Several cities have ServiceRead… Read more »
Successful Bid Proposal to Product Manufacture If you operate the type of organization that requires you to bid on work, you need to know how to compete the entire process successfully from bid to engineering to manufacture. This process is as much an art as a science, and cannot be taken lightly. Just winning theRead… Read more »
How have budget cuts affected your agency’s travel budget? Do you need travel to do your job effectively? Let’s face it: the budget climate is not pretty. I think it’s safe to say that most, if not all, of us have faced budgetary hardships over the last couple of years. While there have been aRead… Read more »
He who exercises government by means of his virtue may be compared to the north polar star, which keeps its place and all the stars turn towards it. Confucius (551 BC – 479 BC) The budget season of 2010 for local government was particularly brutal. Many localities were taking deep cuts and scaling back. DepartmentsRead… Read more »