How an outcome-focused approach to operational effectiveness can produce measurable, lasting results, while simultaneously improving employee engagement and morale.
Posts Tagged: effectiveness
While focusing on efficiency is not a bad thing in and of itself, I would argue that a greater emphasis on understanding outcomes and effectiveness is where the transformational opportunity exists.
If you work in the federal government, you struggle with this notion of real effectiveness verses apparent effectiveness.
My brother has his sword, and I have my mind. A mind needs books like a sword needs a whetstone. Tyrion Lannister, Game of Thrones We have all been there. The day in the office when you realize you have lost your edge. You aren’t as sharp as you used to be. Things seem toRead… Read more »
You might be asking from the start, “what does that graphic have to do with thinking right?” Well, it depicts the problem of adversarial thinking and unfortunately, it’s the most common form we are exposed to and poison for an organization. Such thinking plays out in front of us every day in politics and religionRead… Read more »
We’ve already discussed how the saboteur undermines an organization or cause by starting a cycle of operational drag and harassing and demoralizing their coworkers. But what drives a saboteur? Didn’t he want to work there in the first place? Wasn’t she hired because she was the top of her field? The number one motivation forRead… Read more »
Behold, published in 1944, the Simple Sabotage Field Manual. In its original context, the SSFM was applied to allied sympathizers in occupied territories during WWII. Today, the field guide has stunning applicability to 21st century organizations and employees. This blog reframes the Simple Sabotage Field Guide’s “tips and tricks” as a set of guideline forRead… Read more »
IBM Center for the Business of Government recently issued a report that provides some very interesting social media insights for federal agencies: which agencies have the highest Klout rankings. If you are not familiar with Klout, it essentially measures your overall social media influence. For example, when you create content or engage through social networks,Read… Read more »
Abstract:The inverse relationship between time on the job and level of satisfaction is driven by the context of organizational decision making. Although Happiness is an inside job to be sure, there are things that can be done to improve organizational bonding and effectiveness. The importance and methods are known. 1) Recognize that the workplace isRead… Read more »
Every successful organization has at least one linchpin; some have dozens or even thousands. The linchpin is the essential element, the person who holds part of the organization together. Without the linchpin, the thing falls apart. – by Seth Godin in Linchpin: Are You Indispensable? (2010) Two American icons have been getting a bit ofRead… Read more »