3 Steps to Creating a Culture of Learning at Your Workplace

No doubt you’ve listened to some of the more colorful speeches this graduation season. But many of us―who are long past our cap and gown days―may not consider ourselves students anymore. In reality, we’re learning all the time: reading articles, talking to colleagues, retweeting, leaving comments, listening to podcasts…the amount of information we absorb isRead… Read more »

Using Data Analytics to Counter Fraud: New York State Tax Case Study

This is the second blog in a three-part series exploring smarter counter fraud. “Fraud and falsehood only dread examination. Truth invites it.” This quixotic statement from American economist and political philosopher Thomas Cooper praises honesty and fair play, while promising that the system will catch those who try to manipulate it. But in reality, Cooper’sRead… Read more »

Mirror, Mirror: Can Modern Societies Survive Seeing Their Own Reflections?

One of the most major challenges for governments and societies around the world today is the rapidly declining trust in politicians, institutions and governance systems. I’m willing to make the claim that politicians today are no more corrupt, self-serving or beholden to special interests than politicians were fifty, a hundred or even a thousand yearsRead… Read more »

Professional Use of Social Media: Do You Need a Disclaimer? (Part 2)

In the first part of this series on professional use of social media in the public service, I talked about the two different approaches you can take. In part 2, I will try to untangle the issue of the social media disclaimer. It is a common sight to see social media accounts, particularly Twitter accounts,Read… Read more »

Transforming Talent Management: The Impact of Social and Digital Tech

Transforming talent management requires digitization and leveraging social and digital technologies to promote and enhance communication, collaboration, and engagement. This post presents some of the ways in which social and digital technologies are transforming talent management throughout the employee life cycle. All of the practices are currently possible based on available technology; however, none ofRead… Read more »

60% of People Find Process Problems Biggest Issue Impacting Performance

Poor processes equals pissed off employees! Pissed off employees equals pissed off customers and constituents. We all have things that annoy us about our job. When you spend nearly 40% of your day (or more) in the office, you’re likely to find a few things frustrating. An overwhelming 60 % of people said poor processesRead… Read more »

What’s Best For You? The Pros and Cons of Flexible Workplace Situations

Is telecommuting right for you and your agency? When Marissa Mayer took the reins of Yahoo! and announced that the cutting-edge tech giant was pulling back on its policy of employee telecommuting, shock waves reverberated throughout the American workplace. The discussion that followed had people taking sides based on an all-or-nothing view of telecommuting (orRead… Read more »

Successful Bid Proposal to Product Manufacture

Successful Bid Proposal to Product Manufacture If you operate the type of organization that requires you to bid on work, you need to know how to compete the entire process successfully from bid to engineering to manufacture. This process is as much an art as a science, and cannot be taken lightly. Just winning theRead… Read more »