On the surface it makes perfect sense. Outsource your development efforts. When the development is done, the contract developers leave and you’re not paying for their time. Makes more efficient use of your IT dollars! Better! Faster! Cheaper! However, not having skilled developers available misses out on an essential skill set to make your organizationRead… Read more »
I love getting out and working with clients, giving workshops and otherwise directly interacting with our customers and our product. Today was one of those great days where there are no monotonous meetings. Just an all day series of training sessions and workshops with various groups using ExAM to support inspections, operations and services forRead… Read more »
I love getting out and working with clients, giving workshops and otherwise directly interacting with our customers and our product. Today was one of those great days where there are no monotonous meetings. Just an all day series of training sessions and workshops with various groups using ExAM to support inspections, operations and services forRead… Read more »
A lot of care goes into designing successful interactions. The same level of care is needed in the design of unsuccessful ones. Three times in the last three days I have been wrongfooted by interaction failure, from which I draw three lessons. The three examples are very different from each other in some ways, butRead… Read more »
For many of us in the public sector, being a content strategist is another hat we’re supposed to wear as jack-of-all-trades web specialists. If you haven’t done much research on how to develop a content strategy or why, this post will help you get started. What’s in a content strategy? To define content strategy, RachelRead… Read more »
There are days when it can be really difficult to jump start those creative juices and feel prepared to tackle some of our strategic initiatives at City Hall. As Chief Innovation Officer for Kansas City, Missouri, I have had to realistically manage my own expectations of myself – evidently it is impossible to be wildlyRead… Read more »
The public sector is full of opportunities for innovation, mentorship and programs to expand your skills. Whether you’re a seasoned professional or just starting out, the opportunities to grow are endless. Often times, we get caught up in the day-to-day hustle confined to our respective cubicles, which makes it harder to take advantage of suchRead… Read more »
I started my career in newspapers – first as a reporter and then later as managing editor for the Newspaper Association of America – and then, after the newspaper industry imploded, I moved onto government contracting, helping agencies with their outreach and communications functions. The dramatic marketplace changes that the newspaper industry faced in theRead… Read more »
Many essays have been written about virtual and telework practices and application guides. Both the public/nonprofit and private sectors have numerous case histories with best practices about traditional telework or the newer virtual work concepts. You can download an abundance of policy manuals and consultant work products on where and how virtual work is applied.Read… Read more »
Transparency advocates scored another victory in recent weeks with the passage of the Digital Accountability and Transparency Act of 2013 by the U.S. Congress. The White House has already announced that the President Obama will sign the bill into law. This law builds on what has been occurring in the states for over a decade.Read… Read more »