Ladies and gentlemen, I’ve made the charts new in at number four. An unexpected email dropped the other day from the nice people at Cision. They’ve rated this blog as 4th in their list of UK PR blogs. I haven’t a clue what metrics they’ve used but I suspect pictures of cake have played aRead… Read more »
Dear Communicators, Do you use digital media as a communications tool for internal or external audiences? If so, your participation in a survey on how government departments and agencies, throughout North America, are using digital communications. The National Association of Government Communicators, FedInsider, and Adobe have partnered to conduct this survey, which will explore use,Read… Read more »
Just about 2 years ago I wrote this post on the GDS blog titled “Does local government need a local government digital service” the answer I gave then as I would give now is “YES” but just like then I outlined the challenges in actually making that a reality and instead focused on some areasRead… Read more »
The Clinton Administration promoted customer service. The Bush Administration expressed sympathy for taxpayers. The Obama Administration has advocated citizen engagement. So, who are we? Customers? Taxpayers? Citizens? Or something else? And how should government managers respond, given the differences implied by these various roles? A recent academic article by Georgia State University professor John ClaytonRead… Read more »
It’s the problem that won’t seem to go away: for decades, government agencies, academics and industry associations have identified a lack of expertise and training among acquisition personnel as a key challenge for the acquisition workforce. Frank Kendall, Under Secretary of Defense for Acquisition, Technology and Logistics, acknowledged the problem, adding a new goal toRead… Read more »
When I created the Gov Meetings Go Virtual online course in 2012 I had two main objectives. The first was to create an easy-to-understand curriculum that could raise everyone’s understanding of virtual events. The second was to create the first-ever learning community focused on virtual events, and hub for learning, networking and best practice sharing.Read… Read more »
Three specific suggestions include: 1. Easy-to Implement Suggestions Check out the link below, which includes a list of you can do to help find a mentor: Finding A Mentor Is Easier Than You Think http://prsm.tc/MxOigT In particular, I think it’s critical to be clear on what you want from a mentor and to be explicitRead… Read more »
While doing some searching on the Internet, I came across an article on public speaking. The speaker said early in every presentation, he tells people “This presentation is for you. So don’t hesitate to interrupt me and ask questions. In fact I encourage you to argue with me. I’m here for you. In fact, IRead… Read more »
Ask better questions and harness the social enterprise One of the things management consultants tend to do is ask a lot of questions. In fact I’ve heard from time to time that its because we don’t know have any answers and asking questions keeps clients from figuring that out. There is actually a little bitRead… Read more »
2013 proved to be an eye-opening year when it came to cybersecurity. The NSA data breach shined a light on how virtually any organization is vulnerable to insider threats, and that achieving cybersecurity goals can be highly challenging. Next year, the rise of mobile device consumerization will continue to provide both security challenges and opportunities.Read… Read more »