July 27 Webcast: Kotamraju on The Tension between User-centered Design and E-government Services

Professor Nalini Kotamraju of the University of Twente Department of Technical and Professional Communication will give a presentation entitled The Tension between User-centered Design and E-government Services on 27 July 2010 at 12:30 p.m. Eastern Time, at the Berkman Center for Internet and Society at Harvard University in Cambridge, Massachusetts, USA. The presentation will beRead… Read more »

Gov 2.0 Radio Hot Links – July 27, 2010

Very soon, G2R gets its own GovLoop profile 😉Steve Radick: What Can the Government Learn from a $100,000 Salt & Pepper Shaker?Kim Patrick Kozba: Late Bloomers and the Evolution of ‘Social’Morgen Peers: Getting Down Under(neath) Gov 2.0Nick Judd: The Challenge of Tech for Civic GroupsJohn Ohab: Open Innovation in the Science and Technology CommunityBob Gourley:Read… Read more »

Skiing, Water Parks, Dating and Politics (Three Ways To Engage Your Online Community)

You might ask what does Skiing, Water Parks, Dating and Politics have in common. The answer… Social Media! I would like to begin by providing a shout out to a company that gets it! Vermont’s Jay Peak Resort was named to the Top 10 North American Ski Resorts Utilizing Social Media. Here’s a great exampleRead… Read more »

Late Bloomers and The Evolution of “Social”

“…[W]e live in a society with peculiar expectations about the time course of success. We think that if a child isn’t blossoming as fast as the others in grade school, he or she will be hard pressed to eventually flourish.” Scott Barry Kaufman, Ph.D Candidate, Yale, Psychology Today, November 2008 The Social Evolution is inRead… Read more »

Mind the Gap: How Innovative Partnerships Can Help Fill the Funding Gap

In my introductory posting in the “jennovation” series for Govloop and Phase One Consulting Group’s Transformation in the Federal Sector Blog, I introduced you to an innovative platform known as the Department of Education’s Innovation Portal. This week I want to describe a little more about how that portal, in combination with data.ed.gov and theRead… Read more »

Social Media: Taking Stock in Your Government

Much of the hand-wringing in government social media practice – or more so, the decision-making behind whether to have a government social media practice – centers on return on investment, or even “return on engagement.” Does it work, and how do we measure whether it works? From measuring retweets, to numbers of fans, unique blogRead… Read more »

Inbound Marketing – Good Book!

Inbound Marketing – Get found using Google, Social Media, and Blogs by Brian Halligan and Dharmesh Shah is a fast, two hour read with a lot of good points. We differ about building websites, blogs, LinkedIn, and generating followers, but our differences are not antagonistic, more matter of emphasis, like the blind men describing theRead… Read more »