Martha Coakley continues to look for ways to innovate, to find better ways of achieving the goals associated with her role as Attorney General of Massachusetts. I was fortunate enough to get her insights on a number of questions, I hope you learn as much as I have. Q. What are your thoughts on governmentRead… Read more »
Most discussions I’ve been part of about measurements usually involve identifying a desired outcome and looking for a numeric representation of that outcome. This makes perfect sense and there’s loads of research and supporting evidence that having metrics and measurements are an important part of most outcome-based projects. Over the years, however, I’ve come toRead… Read more »
A month ago, I had the opportunity to attend a standing-room-only business meeting with members and supporters of Minorities in Technology Sales (MiTS), a non-profit organization led by Mark Hill, Executive Director. This meeting was exceptionally hosted in first-class facilities by Gary Newgaard, SVP of Corporate Development at ASRC Management Systems in Greenbelt, Maryland. TheRead… Read more »
My Wishes for each of you!
Happy Wednesday and Happy St. Patrick’s Day! Have you wondered how so many people safely escaped last month’s plane crash at Internal Revenue Service offices in Texas? The plane’s pilot and only one IRS worker were killed in the crash — thanks to quick-thinking employees who had regularly rehearsed fire and evacuation drills. National TreasuryRead… Read more »
The Government Accounting Office (GAO), the investigative arm of Congress, came out with a report, discussed on Informationweek, which finds several faults with the USASpending.gov web site. The GAO nails the site in terms of both data quality and quantity. While the report is dead on in terms of those issues, lets take a minuteRead… Read more »
Last week at the AlexChamber Government Contractors Forum, Monica Bell gave a textbook recipe for how to restart a company in this ugly economy. I read a lot and talk with many people and it was the first time I had heard the way she did it. Her solution had already worked and was somethingRead… Read more »
This document refers to a publication which focuses on English local authorities (i.e. municipal government), but I think the same arguments hold and it also features a number of international examples. There are a lot of really good, really valid reasons why local government is not always an early adopter when it comes to newRead… Read more »
This is a repost from by blog recoveringfed.com. David Warlick is a North Carolina-based educator and consultant who keeps a blog, 2 cents worth. His most recent posting describes the transition education is making, as a result of the information, communications, and technology revolution, to personalized learning. As someone who believes work itself will beRead… Read more »
Netflix is a subscription based DVD rental service that lets its customers browse thousands of movies online and then delivers them though the mail system. With so many movie choices available and to be competitive with brick and mortar rental establishments, Netflix has improved its customer satisfaction though numerous user interface improvements, movie distribution centers,Read… Read more »