Government agencies collect large volumes of sensitive data, but they often rely on outdated and fragmented systems to manage it. Adding modern apps on top of paper-based processes and legacy platforms without a unified strategy can create more problems than it solves. The result is a high administrative burden for staff and slow, frustrating experiencesRead… Read more »
The new Cyber Strategy is a shift from defensive to proactive. But it will require a capable workforce. Here’s how to align strategy and workforce development.
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
Governments and institutions are no longer asking whether to adopt AI, but how to scale it for economic, operational and geopolitical advantage.
Spring is here: are you ready to blossom in your career? We’ve got a fresh line-up of free professional development this month that can help you build your skillsets and flourish in your role. From using AI in CX to creating better budgets, there’s a session for everyone. Our May schedule also includes a fan favorite, the NextGen Gov Training Virtual Summit, anRead… Read more »
In honor of Public Service Recognition Week, we’re sharing the insights of several Featured Contributors regarding the value — and values — of public servants.
In this Q&A with Dave Cole, New Jersey State Chief Innovation Officer, learn how technology and AI are helping the state deliver better services more efficiently.
During the NextGen Gov Training Virtual Summit on Wednesday, May 20, you’ll have the opportunity to choose the professional development sessions that work best for your learning path during the morning and afternoon breakout session timeslots. From conquering AI to becoming a better manager, there’s something for everyone. Each session is also an opportunity toRead… Read more »
To unlock the decision-making power of their data, organizations must think systemically, integrating technology, governance and workforce education so that data is available and understandable to all users. The name for this is data democratization.
As space systems become software-defined and increasingly commercialized, cyber risk in orbit is no longer theoretical, it is systemic.
From email to virtual meetings to Teams messaging, digital tools are essential to how government teams communicate and get work done. But when they’re not used well, they can create confusion, wasted time, and unnecessary stress. During the latest Supervisor Community of Practice, we discussed easy‑to‑apply tips with Shawn Selleck, Principal, Civinno, LLC, to helpRead… Read more »
In this video interview, Darren Williams with BlackFog discusses the risks associated with Shadow AI and how agencies can protect against them.
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
