Posts Tagged: budgeting

Using SharePoint to enable ITIL: Consequences of unmanaged services

Since technology appears simple to operation the assumption is that it’s simple to build and manage. What isn’t seen by end-users today is all the complexity behind a product or service. The consequences of operationally mature, technically naïve stakeholders and end-users are having to justify investments in information technology. While it’s not unreasonable to askRead… Read more »

FOSE 2011, plus ECM’s Benefits To Your Agency

Last week as I walked the exhibition hall at FOSE 2011, I was amazed at how much innovation is aimed at making our United States Government (the greatest in the world) even better. I had some great conversations with government employees, consultants, and vendors who are trying hard to make agencies more efficient, more effective-inRead… Read more »

Government adoption of Twitter continues rapid growth; GovTwit.com hits 4,000 IDs

I was adding some IDs to GovTwit.com this week when I realize a new milestone was reached as the directory now exceeds 4,200 IDs. While I haven’t keep a timeline of month-to-month growth, a post from July 19, 2010 mentions that the database was slightly under 3,000 IDs a year ago, so were looking atRead… Read more »

Reboot from the MN shutdown: Important RFP and big changes to state IT and procurement

Deltek Sr. Analyst Chris Cotner reports. The history If you read my previous blogs (here, and here ), you already know that Minnesota has been through the ringer with its government shutdown. In fact, the 20-day stoppage was the longest in U.S. history. The standoff ended on July 20, 2011, when the governor finally signedRead… Read more »

Facilitation and Collaboration

I watched a “professional facilitator” absolutely waste 16 person-hours. The opportunity made me so mad, it took a while to figure out what I think. Here’s what I think: Unless you are working by yourself, you need enthusiastic buy-in from your team to get superior performance. Taking time to get everyone on board is usuallyRead… Read more »

Great Social Media Lessons from the DoD All Service Social Media Conference (DoDASSMC)

Today I had the chance to go to the Department of Defense All Service Social Media Conference (DODASSMC) at Georgetown University’s Clarendon Campus. If you are a community manager or interested in connecting with people running social media programs, you should for sure check out the group. Today there were four speakers, everyone did aRead… Read more »

Tonight on #localgovchat: Healthy Social Media Communities Need Politician and Government Voices

Quick thoughts on tonight’s discussion: There are the politicians and there is the government. There is a distinct separation. Government social media accounts should promote and support services. The politician accounts should be used to support the special initiatives and agendas. Government and services are continuous. Initiatives and agendas have (or should have) a clearRead… Read more »

Phone Hacking Scandal Reinforces the Value of Basic Information Security

The recent phone hacking scandal, where reporters from Rupert Murdoch’s News of the World were accused of illegally accessing the voicemails of thousands of people including politicians, members of the royal family, the families of soldiers killed in Afghanistan, and terror victims, has grown into a sordid, drawn-out affair resulting in the closure of theRead… Read more »