Simple, fast and accessible are words that historically have not been associated with government technology systems. But the realities are shifting. Key to this turning tide has data.
Posts Tagged: data
Government service and support get a bad rap — mainly due to legacy systems. Rather than completely replace these systems, federal agencies can use low-code to enhance them.
Learn how using low-code to create powerful experiences — particularly around self-service — can increase access to government services and programs.
Where interactions suffer is when the quality of data doesn’t match documentation requirements. Improving the citizen experience can resolve these issues.
Consider all the information passing through 911 dispatch centers on a daily basis: addresses, names, medical conditions and more. What can it be used for?
To build an effective and scalable experience, organizations must understand all aspects of their customer interactions and focus on three main levels of CX
Ensuring that data is fully available and accessible can be a major barrier for many agencies in achieving a truly data-driven culture.
The second-largest county in Utah, Utah County, transformed its outdated election processes into a location-enabled system suited for modern-day elections.
To realize the full benefits of their massive and growing stores of data, government agencies need to think in new ways about data management. Rather than coming at data management strictly from a technology perspective, they need to look at how they can get that data into the hands of their decision-makers, according to twoRead… Read more »
When many top technologists and data scientists discuss what they do, the first words out of their mouths won’t be about the technical daily grind.