Think of Your Constituents as End Users
Community engagement increases when agencies think of residents as end users, not just beneficiaries of government services.
Posts Tagged: data
Where Data Can Take You
Both qualitative data (what people think and feel) and quantitative data (what you can measure and count) can shed light on employees’ experiences on the job. An innovative team in the Department of Veterans Affairs (VA) is collecting and analyzing both types of information to help make the VA an even more welcoming place to… Read more »
How to Avoid the Dangers of Rear-View Metrics
Virtually all reporting in government today looks backward, using data sources that can be old or misinterpreted. There are ways, though, to make rear-view metrics more real-time.
The Right Connections for Agency Recruitment
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
To Be AI-Ready, Agencies Must Break Free From the Chaos of Connectivity
Agencies today suffer from a “chaos of connectivity” — a morass of systems that are integrated to an extent, but don’t talk to one another — and that prevents agencies from easily accessing large swaths of data. A new platform that addresses all of an organization’s integration patterns can solve the problem.
Data Integration Helps Agencies Deliver
Too much data is scattered across too many systems — but an integrated data management platform can help agencies save money, automate routine tasks, collaborate more easily and provide more personalized services.
Innovations in Data: Give People Time to Figure Things Out
Sometimes, the best thing a leader can do is let employees work things out for themselves, especially when it comes to data-related issues.
Innovations in Data: Put Digital Twins to Work
Better data and better analytic tools mean more accurate — and more useful — digital twins.
Demystifying Generative AI Myths: Why It All Comes Down to What You Feed It
Artificial intelligence technology, including generative AI and large language models, provide many important capabilities, but there are misconceptions about how effective AI actually can be.
5 Ways to Work With Your Mainframe
Despite talk about the importance of completely replacing agency mainframes, there actually are five ways to make mainframes work for you, explains a GovLoop featured contributor.