Posts Tagged: eGovAU

Do you walk the talk?

Republished from eGovAU. I have been having a few conversations over the last two days with a variety of web managers regarding the level of commitment by their organisations to their online channel. The response has been mixed. Some have a great deal of support and resourcing, others have interest but no resourcing and othersRead… Read more »

Digital etiquette – are government agencies adequately prepared to engage appropriately online?

Republished from eGovAU. Etiquette is important in every form of social engagement. When Australians meet others for the first time we exchange names, shake hands and make light conversation before getting down to the main topic of conversation. Other cultures have different social etiquette. Many hug or kiss cheeks on first meeting, exchange business cardsRead… Read more »

Why Government should engage their community online

Republished from eGovAU. Crispin has published a post, Why (Government) Organisations Should be Engaging their Community Online, over at his Online Community Engagement blog providing eleven reasons why government should be engaging its community online. This is a nice piece and I thought I might add a few more that spring to my mind. GlobalRead… Read more »

Crowdsourcing government policy and service delivery improvements

Republished from eGovAU. Are many heads better than one (or a few)? In the past the answer was often no, because the mechanisms used to collect, collate, rate and assess the suggestions and recommendations of hundred, thousands or millions of people were cumbersome and time-consuming. In fact whilst our society was originally built on theRead… Read more »

Getting started with Twitter in Australian government

Republished from eGovAU. Twitter has emerged as a significant channel for breaking news, announcement and discussions on political, social, environmental and commercial topics. Over the last three years the service has grown to over 25 million users globally, including many senior business, political and entertainment figures. In fact it’s been the fastest growing online channel,Read… Read more »

What’s the government’s role in improving access to information about government online?

Republished from eGovAU. I love the work that Matthew Landauer and a small group of non-partisan, patriotic Australians have done to set up OpenAustralia. If you’re not aware of the site, it’s designed to make the discussions on parliamentary floors visible to the public in an easily accessible way. The site also provides information onRead… Read more »

Is Australian egovernment innovation on life support?

Republished from eGovAU. I’ve been reading a post by James Dellow at his Chieftech blog, Using Twitter as a benchmark for Australian local government use of social media. He compared the 90 out of 468 (approx. 20%) UK councils using Twitter to the 3 out of 677 (less than 1%) Australian councils using the toolRead… Read more »

What are the best blog platforms for Australian government departments?

Republished from eGovAU. If your Department or agency is considering getting started in blogging it’s worth considering the platforms that others in government are using to meet their needs. Looking across the Australian government, there are now at least several different platforms used to deliver successful blogs. For example the ABS’s Statistically speaking blog usesRead… Read more »

Information held by the Government is a national resource

Republished from eGovAU. Information held by the Government is a national resource and should be managed in the public interest. Access to government information increases public participation, and leads to increased scrutiny, discussion, comment and review of government activity. It would be great to hear an Australian government make a statement like the above, acknowledgingRead… Read more »

The Catch 22 of government online participation

Republished from eGovAU. Government often has a narrow path to walk when engaging online, some of the measures in place to protect the privacy and security of citizens and government officials can conflict with efforts to improve the transparency and openness of government processes. Hence this article from the New York Times, Government 2.0 MeetsRead… Read more »