This blog is an excerpt from GovLoop’s recent guide, “Tech Priorities for a Modern State and Local Government.”
Posts Tagged: microsoft
Citizens now expect the same types of services from government agencies as they do from their banks, favorite stores and other businesses. Agencies must treat their constituents as longterm customers by keeping up with trends in communication, technology and mobile connectivity. Learn how knowledge management strategies and tools can help.
Learn about next steps in the journey to the cloud.
Technology is changing how we interact with each other and our elected officials. As more of the public goes mobile, government needs to work towards deploying mobile solutions to meet their constituents where they are.
This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Despite government investing more time, resources, and knowledge into their customer service initiatives, constituents still don’t seem to be fully satisfied. According to leadingRead… Read more »
It’s an accepted fact that cloud is a valuable and respected technology in government, and that it’s quickly evolving and become ever more important in a variety of agencies. But what we don’t often stop to think about is how cloud computing actually enables everybody at all levels of government to achieve something traditionally difficultRead… Read more »
Imagine a world where every individual in every organization on any device can run any operating system. Seems unlikely, right? Well, that far-stretched world is here, the one we’re currently living in, and in the recent GovLoop online training, “The Real Journey to the Cloud,” expert panelists discussed the five actors of the cloud and their cross-cuttingRead… Read more »
The humble MS Word table has been there for me so many times.
If your agency isn’t currently deploying Platform-as-a-Service, it’s a safe bet it will be soon. That’s because PaaS is projected to grow at a compound annual rate of 41 percent through 2016, according to Market Monitor. The civil side of the federal government expects to spend $643 million on PaaS next year. The investment representsRead… Read more »
Have you seen the recent RFP opportunity in City of Oakland? Please check it out the website http://www2.oaklandnet.com/oakca1/groups/contracting/documents/webcontent/oak044625.pdf