Posts Tagged: OpenGov

How-To: Run A Gov’t Agency Twitter Feed – TSA Example

TSA Blogger Bob on @tsablogteam’s Twitter Presence Why Engage? -Engage the Public -Debunk Myths and False Allegations -Explain the Why of Policies and Procedures -Humanize Workforce -Defend the Agency -Announce New Initiatives Twitter – Like throwing a stone in a pond Twitter Tips -Refrain from tooting thine own horn -Be responsive -Establish a relationship withRead… Read more »

City of Sugar Land – Avoiding Social Media Turbulence

FY10 City Manager Established Strategic Project to figure out if we could do it and how to do it -Evaluate Policy Needs First-Establish Social Media as an Additional Official Commnication Tool Leadership wanted to know-What other local gov agencies currently using? Primarily interested in what other state of TX doing? -What info being communicated? -Policy/guidelinesRead… Read more »

NASA Social Media Tips/Tricks

Tips/Tricks from NASA on Social Media: Want to host a tweetup? Center around event/conference Set up registration website Plan activities – things to see/touch, brief presentations, people to meet Interact with tweeters Be techno-ready electricity, wi-fi, cell access Share the tweetup experience Took a long time to get Internet access to Spacestation -lots of worriesRead… Read more »

Prepared for Plano – Live blogging from Soc Media for Govt

Prepared in Plano Internal challenges-legal – establish a workable policy -PIO – empower PIO-Records – Policy for record keeping, who keeps them, how does your legal requirements overlap-Credibility/Verification – Use widgets on official site, come up with logo or name that is persona, post links to your media sites to show authenticity External Challenges -MaliciousRead… Read more »

Twitter’s First Government Case Study

The USGS has become Twitter’s first-ever Government case study on their Twitter 101 for Business page. The account highlighted is the @USGSted account (Twitter Earthquake Detector). The snippet from the site: One of the U.S. Geological Survey’s unique responsibilities is the monitoring and reporting of earthquakes, which affect the daily lives of people around theRead… Read more »

Open City Workshop

When you’re part of an organizing committee for an event, you always breathe a sigh of relief when the day is complete and all the participants have gone home. That sense of calm you feel can be a bit misleading though, particularly when the purpose of the event is to establish direction and to figureRead… Read more »

Winners – Third Annual Citizen Service Award

GSA’s Office of Citizen Services is pleased to announce the winners of the Third Annual Citizen Service Award. Federal Student Aid Information Center, U.S. Department of Education TV Converter Box Coupon Program, National Telecommunications and Information Administration, Department of Commerce Child Welfare Information Gateway, Administration on Children, Youth and Families, U.S. Department of Health andRead… Read more »

“People don’t want more information, they want the minimum information they need to understand a topic.”

(Matt Thompson quoted on Twitter) I Googled Matt and found this quote, “Time to stop breaking the news and start fixing it.” What I learned from his sites: Time is just one way to measure news, and newspapers lose to electronic media if timeliness is the standard. However, another perspective for news is context orRead… Read more »