What’s your political lean? Are you looking for a Republican sweep at tomorrow’s midterms? Or hoping the predictions were all wrong? As a private citizen, you can take action towards the realization of these political preferences. If you’re a federal employee, however, it’s not so simple. The Hatch Act of 1939 – or its moreRead… Read more »
As we approach the 151 anniversary of Lincoln’s Gettysburg Address[1], certainly one of the most significant orations ever delivered, we do well to remember the closing; the very end of the last of the ten simple and deeply moving sentences that make up the Address. In these few, memorable words, a war-weary Lincoln charges allRead… Read more »
Suppose you are called into a meeting and asked to help with some quick planning estimates for a new IT system that is being proposed in response to an important and urgent White House initiative. The system will be used to collect and analyze massive amounts of real-time sensor data. Your boss says “we needRead… Read more »
I’ve been tracking the number of Australian Federal politicians using Australia’s leading social channels for two years now, seeing the number using at least one of Facebook and Twitter grow from 79% in April 2012 to 90% in November 2013 to a current level of 92%. What’s even more interesting is in the details, whichRead… Read more »
Lately, my associates and I have been doing quite a bit of social network visualization research for clients, typically using raw social data and comprehensive, fee-based custom tools. While these are great for deep analysis and strategic planning, sometimes a simple free tool can do the trick if all you are looking for is quickRead… Read more »
Anyone who has been involved in social media for any length of time knows that mistakes can and will happen. When it comes to Twitter, mistakes can proliferate through retweets and replies faster than you can say “delete”, and hashtags can take on a life of their own. However, a hasty tweet or hashtag misfireRead… Read more »
In the first part of this series on professional use of social media in the public service, I talked about the two different approaches you can take. In part 2, I will try to untangle the issue of the social media disclaimer. It is a common sight to see social media accounts, particularly Twitter accounts,Read… Read more »
Public Health professionals and entities are using social media as a tool to engage millions of people around the world concerning today’s most imperative health issues. Social networks such as Facebook, Google+ (G+) and Twitter have millions of people communicating about various topics. Health organizations are using such media tools to disseminate information. “One factRead… Read more »
While social media has the potential to be a great add-on tool for customer service (communicating with the public through Twitter opens up possibilities for immediate interactions) most U.K. organisations are not using Twitter for direct stakeholder interactions. In fact, even though the majority of U.K. organisations have a Twitter account, only about a thirdRead… Read more »
Here’s a post I wrote for the IC Space, sharing three social media tips for internal communicator. You can read the original posting over on the UK Government Communications Service website. The IC Space is a fantastic place for internal communication professionals across government to learn and network so I was delighted to be askedRead… Read more »