It was the the tweet heard around the country: “CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody” The first official announcement that law enforcement agencies had concluded their manhunt for Boston Marathon bombing suspect Dzhokhar Tsarnaev didn’t come at a press conference. ItRead… Read more »
[cross posted from blog.recovers.org] Waldo Canyon Fire photo by @kittlent “If you are available to do so, can you come into the joint info center for a bit to help me with few SM (social media) issues.” Those words called me in for a five-day stint as the official Twitter voice for the Waldo CanyonRead… Read more »
How much do you know about Federal Sector EEO? Have you ever observed or experienced discrimination, harassment or reprisal in the federal workplace based on race, color, sex, pregnancy, age, religion, national origin, sexual orientation, or personal genetic information? If so, do you know where to turn to report unlawful activity? Are you familiar withRead… Read more »
The brilliant Comms2point0 guys let me post on their site last week about messing up on Twitter. I’ve republished here but if you get a minute take a look at the amazing resource they have on their website for communications people. Of all experiences we have when using Twitter for our work, blunders, cock-up andRead… Read more »
The question of whether Twitter can keep its strong-hold on fast news and government communications is looming. Between the Associated Press hack, the fake Boston bomber accounts, and the less than tactful tweets by some politicians, Twitter is proving that the speed at which it spreads information that made it so popular could be itsRead… Read more »
I get asked regularly for successful examples of using social media, so here’s one. Forty years ago, EPA hired photographers to capture our world, with a special focus on environmental issues. That was the Documerica project. For the past two years, EPA has invited everyone around the world to repeat that effort, sharing photos withRead… Read more »
The Associated Press Twitter hack might have been the wake-up call that we needed. Social media is a wonderful thing. It’s fast, reaching a large and diverse audience in no time and it provides a platform for interaction between an agency/company/organization/individual and its constituents/customers/patrons/fans. But that speed and distance could prove risky if a tweetRead… Read more »
Do you experience “Twitter mania” or have withdrawal symptoms when you’re not tweeting? So many social media users appear to be as addicted to Twitter as to their daily dose of java. However, do you know Twitter best practices? Have any of your followers “flown the coop”? What are your best practices on Twitter andRead… Read more »
Well, sequestration is in our midst and there isn’t much that we can do about it. By now I’m sure you all have heard the many consequences sequestration will likely bring: Furloughs, longer lines at the airport, prison lockdowns higher risks of terrorism, women and children taken off of WIC… canceled white house tours! Well,Read… Read more »
Last night’s State of the Union (SOTU) address joined a growing number of national events that was critiqued, promoted, and shared via social networks—especially Twitter. Twitter conversations for major events, discussions tracked along a hashtag, have increasingly become as entertaining as the event itself. Now with promoted tweets, major events like the Super Bowl andRead… Read more »