Posts By Bill Brantley

Process Intelligence plus Project Management equals Lean Change Management

Been a while since I’ve blogged but it was quite fruitful absence. I spent the time catching up on the latest developments in management including a fascinating book on Process Intelligence. What I like about process intelligence is that it is blending of business process management and business analytics that aids in designing an optimumRead… Read more »

Does Gov 2.0 Lead to Improved Government? Proving the Case

Gov 2.0 advocates claim that their various projects in social networking and open government will, of course, lead to improved performance from government agencies and more satisfactory citizen engagement. But where is the proof? As Poister, Pitts, and Edwards (2010) conclude from their analysis of the last twenty years of strategic management in the publicRead… Read more »

How to Fail at Organizational Change: A Case Study

“Experience is simply the name we give our mistakes.” Oscar Wilde I am a student of failure because I find failure quite instructive. As a teacher of project management, I extol the effectiveness of project management but I also admit that roughly 30% of all projects are successful in that they fulfilled all the customer’sRead… Read more »

The Change-Continuity Continuum

Graetz and Smith’s (2010) article starts off well enough: “Traditional approaches to organizational change generally follow a linear, rational model in which the focus is on controllability under the stewardship of a strong leader or ‘guiding coalition’. The underlying assumption of this classical approach, ever popular among change consultants, is that organizational change involves aRead… Read more »

Cease Fire at the Generation Gap

When I was a PMF in 1998, I attended a week-long training in Shepardsville, W.V. along with a number of other PMFs. At that same facility, there was a group of mid-career federal employees who were also receiving training. Neither group interacted with each other except for a couple of incidents where the mid-career groupRead… Read more »

New Wiki on Organizational Change and Mental Models

I’ve launched a new wiki based on my dissertation research. The purpose of the research was to examine a possible link between mental models, change visions, and organizational alignment. As of 2006, there were over 1 million articles on organizational change and a multitude of change models in the literature. But, surprisingly, these change modelsRead… Read more »

Why Teleworking is Good for Your Mental Health

Nick Carr, who criticizes the Internet while reaping the benefits of having such a great platform to push his neo-Luddite views, has published a book warning us all that online links are destroying our brains. It takes a brave person to ignore the evidence that the Internet is actually good for our brains but CarrRead… Read more »

Gov 2.0 and Organizational Culture

Two interesting articles about organizational culture in the latest issue of the “Journal of Organizational Change Management.” The first article is a cultural analysis of organizational memory and its role in organizational change while the second article describes how organizational memory can hinder learning a new technology. In the first article, McCabe gives a moreRead… Read more »

How IBM does the Results Oriented Work Environment (ROWE)

There is an experiment at the U.S. Office of Personnel Management to change how government works. The idea is to stop measuring how much time an employee spends at the office but rather to measure how productive the employee is. The employee sets their own working hours and negotiates with their supervisor on what theyRead… Read more »

Trust in Government Starts by Lowering Stress in Citizens

Fascinating story on NPR about the “trust” hormone (oxytocin) and one researcher’s findings that trust in the government is related to the amount of stress someone feels at the time. According to the study, trust in the government is at an all time low because of the stress people feel due to the recession. WhenRead… Read more »