Posts By Bill Brantley

The Change-Continuity Continuum

Graetz and Smith’s (2010) article starts off well enough: “Traditional approaches to organizational change generally follow a linear, rational model in which the focus is on controllability under the stewardship of a strong leader or ‘guiding coalition’. The underlying assumption of this classical approach, ever popular among change consultants, is that organizational change involves aRead… Read more »

Cease Fire at the Generation Gap

When I was a PMF in 1998, I attended a week-long training in Shepardsville, W.V. along with a number of other PMFs. At that same facility, there was a group of mid-career federal employees who were also receiving training. Neither group interacted with each other except for a couple of incidents where the mid-career groupRead… Read more »

New Wiki on Organizational Change and Mental Models

I’ve launched a new wiki based on my dissertation research. The purpose of the research was to examine a possible link between mental models, change visions, and organizational alignment. As of 2006, there were over 1 million articles on organizational change and a multitude of change models in the literature. But, surprisingly, these change modelsRead… Read more »

Why Teleworking is Good for Your Mental Health

Nick Carr, who criticizes the Internet while reaping the benefits of having such a great platform to push his neo-Luddite views, has published a book warning us all that online links are destroying our brains. It takes a brave person to ignore the evidence that the Internet is actually good for our brains but CarrRead… Read more »

Gov 2.0 and Organizational Culture

Two interesting articles about organizational culture in the latest issue of the “Journal of Organizational Change Management.” The first article is a cultural analysis of organizational memory and its role in organizational change while the second article describes how organizational memory can hinder learning a new technology. In the first article, McCabe gives a moreRead… Read more »

How IBM does the Results Oriented Work Environment (ROWE)

There is an experiment at the U.S. Office of Personnel Management to change how government works. The idea is to stop measuring how much time an employee spends at the office but rather to measure how productive the employee is. The employee sets their own working hours and negotiates with their supervisor on what theyRead… Read more »

Trust in Government Starts by Lowering Stress in Citizens

Fascinating story on NPR about the “trust” hormone (oxytocin) and one researcher’s findings that trust in the government is related to the amount of stress someone feels at the time. According to the study, trust in the government is at an all time low because of the stress people feel due to the recession. WhenRead… Read more »

Selling Web 2.0 Technologies to Upper Management

As we work on how to use social networking technologies in Gov 2.0, I thought this article from IEEE Transactions on Engineering Management might be of some interest to practitioners. “The Strategic Implications of Web Technologies: A Process Model of How Web Technologies Enhance Organizational Performance” answers two questions: 1) “How do Web technologies supportRead… Read more »

Why Nonprofits Need to be a Part of Citizen Engagement

As we discuss how government agencies can better engage citizens it is also important to focus on how the nonprofits that provide government services can better engage citizens. Steven Smith surveys the vast number of nonprofit organizations and discusses how they evolved from “membership” organizations formed by community volunteers to “services” organizations that are staffedRead… Read more »

Barriers to Adopting New Technologies In Government

Federal CIO, Vivek Kundra, describes the inefficient use of technology of federal government at a recent speech. Inefficiencies such as forms that are entered online, printed out, passed around in manila folders, and then rekeyed into another computer system. This is nothing new and federal employees are quite aware of these inefficiencies. So, why don’tRead… Read more »