NJ Makes Applying for Unemployment Benefits Easier
In New Jersey, officials are finding ways to make the unemployment benefits system clearer, more seamless and more compassionate. It’s the result of thoughtful, agile, evidence-based modernization.
Posts By Candace Thorson
NYC Broadband Program Closes the Digital Divide
To help close its digital divide, New York City created an innovative subsidy program that brings broadband access to hundreds of thousands of low-income residents.
Data Protection Requires More Than Monitoring
Network security needs to be built in from the ground up during project development. Here’s advice for choosing the right tools.
Conversations With CXOs: Nathan Tierney
Nathan Tierney is the Deputy CIO and Chief People Officer for the Office of Information Technology (OIT) in the Department of Veterans Affairs (VA). A veteran of the Army Special Forces, roughly five years in private sector leadership roles and author of books on health care value management, here are some lessons he’s learned about… Read more »
Travis County Makes Audits Less Taxing
Travis County, Texas, is legally required to audit its property tax refunds, but a heavier workload (and no additional resources) made that increasingly difficult — until the auditor’s office implemented a new automated analytics tool, that is. Processing time has plummeted by 91%, among other dramatic achievements.
Where Data Can Take You
Both qualitative data (what people think and feel) and quantitative data (what you can measure and count) can shed light on employees’ experiences on the job. An innovative team in the Department of Veterans Affairs (VA) is collecting and analyzing both types of information to help make the VA an even more welcoming place to… Read more »
Listen to Employees, Improve Outcomes
A human-centered approach to managing people, one that includes listening to what they need and analyzing experience data in real time, can help agencies attract and retain a strong, satisfied workforce.
The Case for Accessible Communications Technology
Collaborative technology has erased physical barriers that once made it difficult to meet face-to-face and work on documents simultaneously. But disabled employees and other workers often need special accommodations — closed captioning, for instance — that allows them to access modern communications technology.
The Right Connections for Agency Recruitment
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
Interested in Being a GovLoop Featured Contributor?
The GovLoop Featured Contributor Program is now accepting applications for its next group of writers. The program is an excellent opportunity to write about issues on which you’re passionate, connect with GovLoop’s 300,000+-person community, and to earn some well-deserved professional and personal recognition.