Posts By Derrick Moreira

Don’t Just Improve Efficiency: Think Outcomes to Achieve Effectiveness

While focusing on efficiency is not a bad thing in and of itself, I would argue that a greater emphasis on understanding outcomes and effectiveness is where the transformational opportunity exists.

Operational Effectiveness in the Public Sector: What it Can Offer and How to Get Started

Although the mandates surrounding operational effectiveness are all intended to promote the adoption of private-sector best practices, it is not always clear how best to implement them within the federal environment. This creates an interesting opportunity for forward-thinking leaders to design implementation approaches that will work best for their environment.