Using geolocation data, the Baltimore Police Department has transformed how it anticipates, responds to, and prevents crime — by providing integrated, spatial, timely data.
Data can help agencies improve customer experience — but only when people understand what the numbers mean and how they connect to community outcomes. That was the focus of GovLoop’s July CX Community of Practice session, “Using Data to Tell Your CX Story.” The discussion featured Aimee Brobst, Director of the County Strategic Plan Division… Read more »
Government invests heavily in technology, yet modernization efforts struggle. Trust, not technology, is the foundation for effective collaboration.
Artificial intelligence may transform the workplace, but trust determines whether employees embrace change. Discover practical leadership strategies for successful AI adoption.
In a federal workplace, the only constant is change — and sometimes chaos. Here’s how to stay steady, focused and productive through the shuffle.
Managing cyber risk is more complex than ever. Agencies need to operationalize risk, not just find it. Here’s how to upgrade your strategy.
A team is a collection of people with a common goal. A system is something more specific. Understanding the difference is essential.
Employee fatigue doesn’t always appear as traditional burnout; often it shows up as disengagement and diminished enthusiasm. Rejuvenating these employees requires more than motivational speeches.
Experts now predict a quantum computer that can break current encryption algorithms may arrive within the next 3 years. Here’s how to be ready.
When residents stop speaking up, accessibility may be the missing link. Silence is often a sign of barriers, not satisfaction.