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Citizen Engagement, Communications, Digital Government, State and Local

San Antonio Deepens Trust With Constituents

When it comes to measuring community engagement, San Antonio has found numbers only tell part of the story.

December 9, 2022
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John Monroe
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Tags: Constituent Engagement, guide, trust

Citizen Engagement, Digital Government, State and Local

North Carolina Breaks Down the Digital Divide

The “digital divide” is about much more that broadband access. It’s also about access to devices, and the knowledge to use them. Here’s how North Carolina addresses it all.

December 8, 2022
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Stephanie Kanowitz
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Tags: broadband, Constituent Engagement, digital divide, digital readiness

Cloud, IT Modernization, Tech

Why Agencies Do, And Don’t, Move to the Cloud

Cloud technology can lead to cost savings, greater efficiency and less burdensome workloads. But many agencies have slow-walked their journeys to the cloud, and cloud migrations can, in fact, be quite complicated. Here are three things agencies should consider when contemplating a cloud transition.

December 8, 2022
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Candace Thorson
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Tags: cloud, Earthling Security, FedRAMP, Gordian, RECAP

Cybersecurity, Human Resources, Tech

Cyber Protection for Industrial Systems

Operational technology and industrial control systems keep essential services running. But it can be hard to find the workforce to protect them. Here are some tips.

December 7, 2022
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Candace Thorson
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Tags: cyber guide, cybersecurity, Dragos, industrial control systems, operational technology, workforce

Citizen Engagement, Communications, State and Local

(Contact-Free) Human Touch Helps Transform a Riverscape

In a Connecticut city, virtual community outreach was essential to designing a riverfront everyone could enjoy.

December 6, 2022
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Susan Kirby-Smith
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Tags: Constituent Engagement, virtual public meetings

Career, Communications, Digital Government, IT Modernization, Leadership, Learning, Professional Development

Civility and Respect in the Hybrid Workplace

Workforce transformation expert Mika Cross shares how we can treat each other with civility and respect in a remote workplace.

December 2, 2022
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Megan Pleasant
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Tags: Management Minutes with Mika

Citizen Engagement, Digital Government, IT Modernization, Leadership, Learning, Professional Development

Best in Gov Virtual Summit: Celebrating Public Sector Achievements

Join us online Dec. 14 from 1:30-3 p.m. ET/10:30 a.m. -12 p.m. PT to celebrate the 2022 NextGen Public Service Award Winners and speak with experts about implementing innovative thinking.

December 2, 2022
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Megan Pleasant
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Tags: innovation

Citizen Engagement, State and Local, Workplace

In San Francisco, Accessibility Means Better Engagement for Everyone

Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.

December 2, 2022
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Lauren Walker
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Tags: accessibility

Citizen Engagement, Digital Government, State and Local, Tech

How Voice Recognition Can Improve Constituent Satisfaction

Voice recognition can improve engagement, security, and both employee and constituent experiences.

December 2, 2022
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Lauren Walker
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Tags: automation, Nuance, state and local guide, voice recognition

Career, Communications, Leadership

Know Your People: Generations in the Workforce

Surveys have shown that there are specific characteristics associated with each generation that can benefit the workforce. Here are those attributes.

December 2, 2022
Brianna Cummings
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Tags: baby-boomers, Gen X, Gen Z, Generations, millennials, reup, Workplace

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