Do’s and Don’ts for Hybrid Work
As agencies craft a new chapter in shaping the hybrid work environment, they must do so in a way that is equitable, inclusive, and, most importantly, intentional.
Strengthening Your Agency’s Web Apps
Fortunately, the right mix of strategies and tools can keep agencies safe from resilience-damaging security incidents.
How to Use Recreational Esports to Foster Community Connections
To develop modern community connections, government leaders should explore the untapped potential of recreational esports.
What Agencies Achieved by Automating Data Processes
By automating analytics processes, agencies could conduct more efficient audits, identify water leaks faster, save over $1 million in duplicate payments and afford a faster recovery after a natural disaster.
Are Data Skills a Career Differentiator? GAO’s Top Data Scientist Thinks So
Wondering how to position yourself as requirements for data skills increase? The Government Accountability Office could be the model you’re looking for.
How Agile Is Your Cloud Strategy?
Think about all the technology capabilities and internet-connected devices that have not only impacted where employees work but how they work.
How to Get Chatbots Up and Running
In today’s digital age, people are not only comfortable with online self-service options such as chatbots, they expect them.
How Workforce Engagement Management Can Optimize CX
To deliver secure, personalized experiences to citizens, agencies should rely on a cloud contact center that will meet FedRAMP requirements.
Creating a Culture for Transformation at Your Agency
An expert said that agencies aren’t just adopting cloud because it’s different or better but because it unlocks impactful results.
How to Catch a Phishing Attempt
In 2020, at least 113 government agencies were impacted by ransomware attacks at an estimated cost of $913 million dollars.