Ping! How Governments Can Get Their Message to Citizens

Real-time text notifications can alert citizens of important details, such as public transit arrival times, disease warnings and regional reminders.

Setting the Tone for Statewide Initiatives With Nebraska’s CIO

Nebraska has changed dramatically under Chief Information Officer (CIO) Ed Toner, who has totally consolidated the state of Nebraska’s IT system within 18 months.

Making the Most of Your ‘Mobile Moment’

Government websites on average now handle more than 20 million users daily, with about 48 percent of traffic on federal websites coming from mobile devices.

People-Centered Government: Integrating CX in Digital Transformation

Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?

Increasing IT Infrastructure Security in Federal Agencies

If one thing is constant in the IT world, it’s change. Technology and procedures are often changing for the better in government, which improves processes and services that citizens can then use to improve their lives.

Understanding Trump’s 2020 Budget Requests for Cyber, IT

Trump’s fiscal 2020 budget lists a slight increase for federal cybersecurity spending, and a minor drop in federal IT spending.

Are You Attending This Year’s Government Social Media Conference?

The Government Social Media Conference (GMSCON) is the only major social media training event in the United States specifically designed to educate cities, counties, states and federal agencies on social media best practices.