Integrating Customer Experience Throughout Your Agency
According to John Duckwitz, from Granicus, “The biggest challenge is engaging with citizens where, when and how they want to communicate.”
This Year Resolve to Shift an Assumption
It is that time of the year when, with grand intentions, many of us resolve to do something new or different in the coming year. If you want to improve performance or relationships at work I have a simple experiment for you to try – shift an assumption. Shifting an assumption is a critical factorRead… Read more »
Open Redistricting and Rebuilding Trust
Web-based GIS tools are already in use by governments and they have already proved their worth by providing citizens increased transparency and accountability. Now is the time to apply the same patterns and practices to redistricting, ultimately rebuilding trust in the process.
How GIS Can Help Communities Recover From Catastrophe
Should the role of Health and Human Services professionals be elevated in the event of a natural disaster? Simple answer: Yes. And GIS can help.
A Look Ahead at 2018
Do you remember when you first heard terms like cloud computing and Internet of Things? They seemed so futuristic just a few years ago, right?
50 Cups of Coffee This Year
Setting the goal of having coffee with 50 people forces you to be clear about your goals.
The Fezziwig Approach to Management
You can’t even think the name Fezziwig without smiling because it’s a fun combination of sounds and it brings up fond images. Learn how you can exemplify his leadership at your workplace.
What’s Next For Government Technology
Government agencies work electronically just like the private sector does. Read this post to find out what else is in the future of government tech.
Avoiding Holiday Hassles at Work – What Employees Are Saying
We had an amazing response, over 2800 people replied, and over 900 shared individual stories of their worst experiences at work during the holidays – which seems to confirm the intense energy around the issue of workplace holiday celebrations.
Don’t Sell Yourself Short
Striving for humility or trying not to stand out in an ostentatious way can mean that people miss out on opportunities to get ahead.