Skills Benchmarking Lays Groundwork for AI Success
In this video interview, Tony Holmes of Pluralsight discusses how agencies can use data to identify and address critical AI skills gaps.
How SLED Can Secure OT, Critical Infrastructure
In state and local governments, much of the operational technology (OT) that monitors and controls critical infrastructure is based on legacy technology. That presents a major cybersecurity challenge. See how to upgrade — simply.
How to Protect Against Identity Threats
Identity-based cybersecurity threats are on the rise. The number of phishing attempts — the most common type of cyberattack — increased 62% from 2023 to 2024, for instance, and identity-related incidents have directly affected 84% of organizations this year. Learn how to protect your agency.
Who’s Watching AI?
AI is great, but is it inclusive? Here are tips to ensure that AI-generated content reflects diverse, unbiased data.
A Decade of Improvement at the Dept. of Veterans Affairs
Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so,… Read more »
Cybersecurity: A Menu of State Priorities
No state or local entity should assume that it’s too small or innocuous to undergo a cyberattack. Here’s how North Dakota prepares.
AI Is Only Part of the Picture
At the state and local level, adopting AI remains only one of a long list of IT priorities. Read how Burlington, VT is approaching it.
Why Your Best Ideas Aren’t Always Yours
Your best ideas may not be your own — and that’s a strength. Discover how collaboration and crowdsourcing in public institutions are driving innovative solutions by tapping into diverse perspectives and collective brainpower.
Up, Up & Away — The Helium Option
Helium has emerged as a promising contender in the quest for clean energy solutions and plays an important role in quantum computing and other industries. Here are helium basics that government employees should know.
The $44.6 Billion Question: How Workplace Culture Issues Impact Your Bottom Line
Discover how workplace culture issues could be costing your organization millions. From exclusive cliques to high turnover rates, learn the hidden dangers lurking in your office and the powerful strategies to transform your workplace. Don’t let your bottom line suffer – Find out why and how to stop the talent drain! Click to read the… Read more »