3 Trends in Learning and Citizen Education Government Can Take Advantage Of
Three current and actionable learning trends that digital communicators can take advantage of to get their messages to more citizens.
The 4 Envelopes: Deep Breath Before the Plunge
It will take unprecedented transparency in four interrelated areas together with new processes and executive sponsorship to bring down the “red flag” of digital federal wildfire danger. That will be the focus of my blogs over the next several weeks.
DorobekINSIDER Live: A Cybersecurity To-Do List
Cybersecurity is everywhere. Major attacks dominate the media, agencies shape their strategies around security, and almost all new employees have to learn about computer safety tips when they start a new job. But despite this apparent pervasive quality of cybersecurity, many agencies still struggle to develop a clear to-do list.
Simple Steps Gov Can Take to Improve the Citizen Experience
The answer to better customer service in the public sector is a simple one, but not easy: “You have to listen, understand, and make connections.”
Getting into Government: Best Political Internships to Apply to
Whether it’s entering the White House or working with the Smithsonian, there are numerous government internships available.
Paradigm Shift: Engaging Citizens as Customers
The more digital engagement becomes culturally ingrained, the more vital it becomes to providing good customer service. To better reach customers, companies are using digital technology to promote, deliver, and enable innovative services that reliably create positive experiences for their target audiences. Now it’s up to government to meet this new standard.
How Can Government Agencies Express Grief Over Celebrity Deaths?
Should your government agency or public service organization even speak up about a celebrity death? If you decide to share, how can you do so tastefully?
Enhancing Decision-Making: Helping the Next Administration Make Smart and Timely Decisions
How incoming leaders make decisions will significantly influence the effectiveness of their choices.
Drive Employee Engagement With This One Simple Idea
The most effective way to create engagement I’ve discovered involves establishing “Passion Projects.”
Increasing Engagement Through Your Digital Presence
As citizens demand greater engagement with their government, agencies are working to improve their digital presence to provide a citizen-centric experience. In Tuesday’s webinar, state and local government leaders and industry experts talked about the successful digital strategies employed by Louisville and the state of New York.