The Secret to Good Government

Could the federal government’s COOs be managing agencies better? Ron Sanders, Vice President at Booz Allen Hamilton and the firm’s first fellow, sought to answer this question. In collaboration with the Partnership for Public Service, he and his company surveyed federal COOs to pinpoint the problems that COOs across the public sector frequently encounter inRead… Read more »

Your People Analytics Dashboard is Not Nearly as Useful as it Could Be

People are much more likely to retain information – and become intrigued by it, by listening to an interesting story than by listening to recitation of points on a slide. We’re more likely to retain information, learn from it and be able to act on it if it contains up-to-the-minute data. And we’re more likely… Read more »

A Beacon of Hope

Meet Joan Mower, a NextGen Public Service Award finalist in the Advocate category. As head of International Media Training and Development at the Broadcasting Board of Governors, Mower has improved millions of people’s lives across the world by tirelessly promoting press freedom and training the next generation of journalists to do the same.

Ghost Whisperers of Institutional Memory

Ghost Whisperer, iRobot, and many crime shows depend on detective work based on access to other people’s memories.Young people need expertise that gets them out of their chairs and to step away from their computers. Administrative ghost whisperers, younger staff or not, should seek out older staff. That experience should not be disregarded as a… Read more »

Your Burning Questions About the OPM Hacks May Soon Be Answered

There are far more questions than answers about the massive Office of Personnel Management breach that exposed the personal data of millions of current and former federal employees. In the wake of OPM’s June 4 announcement that some 4 million people were affected by the cyber hack, new reports have surfaced that create a much bleaker pictureRead… Read more »

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What the CIO Wants

What do the government’s tech bosses want? George DelPrete, a principal with the professional services network Grant Thornton, has the answers. For the 25th consecutive year, Grant Thornton and the Professional Services Council released their annual federal CIO survey, revealing the issues that concern the government’s CIOs the most. In an interview with Chris DorobekRead… Read more »

How Feds Implement the Nation’s First Open Data Law Is Key

It’s one thing for Congress to pass what has been dubbed the nation’s first open data law. It’s another thing for agencies to have the necessary resources to implement that law, along with the backing from senior leadership to fully embrace it. “How you implement legislation, how you follow through, is every bit as important,Read… Read more »