AI Chatbots — Redefining Citizen Engagement
AI chatbots are transforming government services, automating routine inquiries, enhancing accessibility, and improving efficiency.
How Commercial Technology Is Shaping the New Space Race
Gone are the days when space agencies spent years building technology from scratch. Now government is using commercial technology to maintain its competitive edge.
AI Data Poisoning, Wiper Malware, Critical Infrastructure Attacks Could Increase in 2025, Impacting Government Cyber Resilience
Government faces increasingly sophisticated cyber threats, from both foreign and domestic bad actors. Here are several key trends for public-sector cybersecurity in 2025, underscoring the challenges agencies face.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
Make the First Impression Count With a Stellar Resume
Learn how to craft an effective resume that will help get you noticed.
How to Balance Security and CX in Digital Identity Verification
Many current digital identity verification processes result in a process in which people experience avoidable delays and difficulties trying to access benefits and services online.
Blind Spots and Burned Bridges: ‘Everyone Is Wrong’ but Me
Ever wondered if you might be the common denominator in workplace conflicts? Here’s a story about a leader who thought everyone else was wrong.
Cybersecurity-by-Design: Building Resilient Agencies
Governments must adopt a cybersecurity-by-design approach to proactively embed security into technology development.
How to Use Data for Public Good
Most of us are familiar with projects gone wrong, with delays and wasteful sidetracks. But up-front analysis can avoid those speedbumps.
Daring to Lead: Embracing Vulnerability in Government
Discover how vulnerability can unlock your team’s potential, with strategies for cultivating trust, innovation, and effective communication.