How to Make Digital Documents Work for You
Manually sifting through data is time-consuming and terribly inefficient. A digital approach to documentation, however, can yield faster, more accurate and more insightful outcomes.
Analytics
Think Like a Business
Technology is not a panacea for an agency’s IT ills, says one industry leader. Rather, tech is an enabler, a way for government agencies to move beyond bureaucracy and adopt a more businesslike mindset. And an agency’s success depends in large part on its willingness to embrace automation and find industry partners.
Government Transformation: Adopting Cloud for Maximum Impact
Government needs to provide both its employees and the public with modernized online experiences, including on-demand access to data and services. But facing an array of challenges, how can agencies deliver what they should? An innovative, “single pane of glass” approach gives states the ability to let people easily access resources from multiple agencies and… Read more »
How ‘Smart City’ Tech Can Ease Local Parking Woes and Set Local Businesses up for Success
When it comes to personal automobiles, policymakers tend to focus on concerns such as emissions and safety, but there’s one problem they often overlook: parking. How can cities and towns alleviate consumer frustration while taking advantage of potential revenue? Technology is the answer.
Future-Proof Your Critical Data Initiatives
Agencies need the ability to manage their data seamlessly, whether it’s on premises or in the cloud, in order to take advantage of innovative opportunities. A solution known as an open source relationship database management system (RDBMS) can help.
The Future Is Customer-Centered
There was a time when government paid little attention to how consumers interacted with it, and the Department of Veterans Affairs was no different. But today, the VA is at the forefront of changing that. The VA’s deputy chief veterans experience officer explains both her vision and the obstacles ahead.
Supporting Authors to Produce More Accessible Content for VA.gov
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.
Ensure the Best Work Experience All Year Long With the Federal Employee Viewpoint Survey (FEVS)
Unhappy government employees may struggle to happily provide government services. But using feedback from OPM’s annual Federal Employee Viewpoint Survey (FEVS), agency leaders can better gauge their employees’ needs and concerns, and work to improve the organization accordingly. That can make a world of difference.
Pittsburgh Learns How to Govern Its Data
When Pittsburg failed to get certification from Bloomberg Philanthropies’ What Works Cities Certification Program, the city dusted itself off and worked hard to change its entire data mindset. Here’s how they did it.
What Story Is Your Data Telling?
Automation can make analyzing data so much easier. It can help agencies tell better “data stories” that put the information in context. Automating isn’t easy, though. Here’s advice from an industry expert.