Text Finds a Way Vol. II: The Pandemic Edition
We needed a simple and inclusive way to connect community members with the appropriate method of signing up for each vaccine provider. Our text-based interactive service was the simplest solution.
Posts Tagged: community engagement
Text Finds a Way: How to Break Through and Connect With Your Community
How can we communicate with people impacted by a project when the rest of the planet is also vying for their attention? The answer might be simpler than you think.
Secret Professional Development for Community Engagement
If your goal is to stay up to speed on trends in public participation and community engagement, vendor calls can be your connection to the larger community engagement practice.
Community Engagement 101
Community engagement is an important part of how governments interact with their constituents. Learn about identifying your community engagement efforts.
Civic Superheroes, Episode 2: Adventures in Civic Education
So what lessons did we learn from conducting numerous Civic Superhero Training events? Here are my top pieces of advice for engaging with your community.
Civic Superheroes Episode 1: What’s Your Origin Story?
Our communities are full of caring, motivated people. So how can we facilitate their origin stories? How can we empower our local heroes with what they need to make an impact on our communities?
Connecting Community Feedback to Implementation
What the community really wants to know is how their input was incorporated into the project. Here are some practical ways to visualize community feedback.
3 Proven Ways to Thrive as a Public Information Officer
As a government communications pro, you could be called to serve as your agency’s public information officer at a moment’s notice. Stay prepared for anything with these tips and checklists.
How to Use Nextdoor to Reach People in Your Community
Thanks to its hyperlocal niche, Nextdoor is getting more attention from people who work in public service and government communications.
Operation Clean Sweep in Buffalo — Data-Driven Decisions to Make a Better City
The city of Buffalo, New York’s “Operation Clean Sweep” program uses a proactive governance approach to engage with the community. Equally important, Buffalo illustrates that 311 is much more than just a number.