Banking customer service start off on the phone with a dirge of automatic services to frustrate you long enough to want to hang up and start all over again, this time with a live person asking the same questions. No, it’s not a Fairy Tale. It’s more like a rave about bad customer service, whyRead… Read more »
There was a time when we stopped looking at machines as making our lives’ easier and started looking at the jobs they were replacing–and, indeed, they began replacing jobs. Some people were much in hate with machines then–except the owners and inventors. My apologies to those of you who develop training apps and sell theRead… Read more »
News is crap! Well maybe that’s taking it too far but really there are increasing better outlets to gather information from rather than traditional news. While we can point the finger at the news all we want some of the blame has to fall on us for what we choose to consume (looking at youRead… Read more »
New challenge hopes twitter can catch crooks, Fuse Corp takes off, saying goodbye to a TSP Pioneer by GovLoop Insights So… day two of GovLoop Insight’s DorobekINSIDER. Thanks so much for being here. Here is what we have for you today… * We all remember tag — we all played it as kids. But whatRead… Read more »
After more than 25 years at the Federal Retirement Thrift Investment Board — the group behind your Thrift Savings Plan — Tom Trabucco is stepping down. The 61 year old says, “working for the board has been the highlight of my federal career.” A career which includes time at the National Federation of Federal EmployeesRead… Read more »
The most recent Career Xroads Sources of Hire survey was released recently. If you are not familiar with it, Gerry Crispin and Mark Mehler have been conducting this study for over a decade. The survey looked at data from 36 companies with over 200,000 job openings to determine the key sources of hire and theRead… Read more »
Often when starting up a new job your are faced with the challenge of finding the right work and projects to be on. Sometimes you start a position that you are trained for and have done in the past, and is a simple extension of your previous employment. At other times, you are challenged becauseRead… Read more »
In a Results-Only Work Environment, paid time off is unlimited as long as the work gets done. That applies to sick time as well – keeping in mind laws and compliance around leaves of absence. Looking at the true intention of ROWE, if someone doesn’t feel well or can’t work, they get paid and noRead… Read more »
In these difficult economic times local governments need to be more innovative in how they operate. Local governments will not be able to cut their way out of their current budget crisis, instead they will have to find ways of delivering services that are smarter, faster and cheaper. Creativity and innovation are needed in localRead… Read more »
As we start the Second Annual Telework Week today, it’s a good time to think about boundaries and the challenge of how we create a boundary between the professional and the personal when we work at home. The most obvious boundary can be created by the space in which we work. A home office, forRead… Read more »