Cloud-Based CX Helps Agencies Upgrade the Customer Journey
Transitioning to a cloud-based CX solution is how agencies will reap big rewards in terms of more efficient operations, easier management and better CX.
Cloud
Government’s Dilemma: Modern Goals, Legacy Systems
Often when agencies think about modernizing systems, they think about implementing a cloud solution, but automation is also essential to embrace the power of efficiency.
Not All Clouds Are Created Equal
The lesson learned was that public cloud has big benefits, but you need to examine your applications and use cases carefully.
What Agencies Can Do About the Unfulfilled Promise of Cloud
To realize the true potential and possibility of cloud, agencies must invest in better visibility across workload and data hosting environments.
The Reasons to Be Data Driven and Cloud Smart
Many agencies are considering cloud technologies, which remove the need for on-premise data storage that creates silos by geography, technology or location.
Los Angeles Leverages Cloud For Detecting Earthquakes
An app that Los Angeles recently released indicates that cloud is a blank canvas that state and local governments can use to provide almost any public service.
Your Workplace in One Space With Cloud
Scores of agencies are in the dark about some key factors regarding business. Cloud can overcome this by providing a single platform to manage operations.
3 Things to Prioritize in Multi-Cloud Environments
Cloud Smart focuses on three interrelated pillars that agencies and the private sector identified as keys to success: workforce, security and procurement.
Leaving Legacy IT in the Past
In an age of shrinking budgets, staff and time, agencies need every competitive advantage — and removing legacy IT systems is a great place to start.
CIOs and Cloud: A Recipe For Success
Cloud computing can give Chief Information Officers (CIOs) the ingredients they need — such as adaptability and security — to cook up modern agencies.