Communications

FICM Pecha Kucha – 2nd Thurs in Feb 2011 @ 11 am PDT

Federal Intranet Content Managers Lightning Round Presentations Everyone welcome, all sectors of government, civil service, contractor, private sector, int’l, general public, academia, etc. Suggested Topics: What Makes My Intranet Unique, Why I love Social Media, Cool New Social Apps, etc. Meetings will be online via GoToMeeting – 1000 participants max. Use IdeaScale to get ideas.Read… Read more »

New York Times: Stage Set for Showdown on Online Privacy

WASHINGTON — After “do not call” lists became popular, more than 90 percent of people who signed up reported fewer annoying telemarketing calls. Now, privacy advocates are pushing for a similar “do not track” feature that would let Internet users tell Web sites to stop surreptitiously tracking their online habits and collecting clues about age,Read… Read more »

Improving Customer Service

Voters have signaled that they aren’t happy with the role of government. Surveys also say they are upset with government employees and don’t trust government. Yet research shows that citizens base their perceptions on their personal experiences. So would improving customer service help? In the 1990s, the Clinton-Gore Reinventing Government effort thought the answer wasRead… Read more »

Where Malcom Gladwell Left Off: Social Media & Next Generation Democracy

This post originally appeared on my blog, http://wethegoverati.wordpress.com Last month Malcom Gladwell wrote an article in the New Yorker: “Small Change: Why the Revolution Will Not be Tweeted.” I’ve been thinking about this article ever since it came out, and people have asked me to respond on several occasions. When I read Next Generation DemocracyRead… Read more »

Community Building: No Agency is an Island, or a Planet!

No agency is an island, or a planet for that matter, so let’s talk about what best practices we can learn from others who are building communities and making it happen! ———————————————— Ever want to be a fly on the wall? How about a fly on the wall in a NASA space lab as theyRead… Read more »

ClearedJobs.Net debuts new “Cleared Military” community online to provide timely career search and private-sector employment support

ClearedJobs.Net, a veteran-owned job board serving the security cleared community, unveils a new online community to continue its outreach to the veteran and military community. Building upon its successful Military Spouse Appreciation Day campaign for the last two years and its longstanding relationship with the US military, ClearedJobs.Net has launched “Cleared Military” both on TwitterRead… Read more »

4 ways to turn what you’re already doing into blog posts

Originally posted to the ChatterBachs blog: Sometimes when I talk to people about social media, I get the distinct impression that they don’t know what to talk about on Twitter, Facebook, LinkedIn, or on blogs. And, yet, when I ask them about their position, business, or industry, they often come across with such passion andRead… Read more »

A Shift in Thinking on Enterprise Wikis

Whenever I explain why someone should use a wiki I usually come back to this graphic created by NASA: Wikis, according to NASA, are designed (or at least deployed) to help mitigate the problems associated with document coordination via email. Whenever I show people this image, they immediately identify with the problems associated with documentRead… Read more »