Last week, GovLoop featured an excellent review of the U.S. Army’s Facebook Landing page. For the Army, Facebook is a great way to keep families and friends informed of their latest activities, and serves as a superb recruitment vehicle. It also keeps families connected while men and women in uniform are away from home, asRead… Read more »
In the last twenty years, I’ve probably read hundreds of books and articles on organizational change. My dissertation was a case study of a major organizational change. In all that time and all that I read, I found very little that dealt with how to best communicate a vision for change. The advice was mostlyRead… Read more »
The 2008 Presidential Race marked a turning point in American politics, being that it was the first political election that truly embraced social media. Both Barack Obama and John McCain garnered fans on Facebook or friends on Myspace and used Youtube as a new medium for communication. Even passionate voters, such as the Obama Girl,Read… Read more »
So, late one afternoon, my building caught fire. My apartment was fine; other people weren’t so lucky. I got the call around 6:30 PM. “Oh, Joe, I think your building is on fire.” It was a friend of mine, John Hanshaw, who lives nearby. He could see my apartment building and said that it wasRead… Read more »
Here’s what the Center for the Business of Government found interesting this week: Gadi Ben-Yehuda FedSpace, the social media site for federal employees and contractors, is running a pilot program, reports Federal Computer Week. Adam Sharp will be Twitter’s first DC-based employee. As promised, I say: welcome to the party, but don’t get comfortable. HereRead… Read more »
Guy Kawasaki has a post reviewing Gerry McGovern’s The Stranger’s Long Neck: How to Deliver What Your Customers Really Want Online. Three useful ideas from Guy’s post: There is always a key task users come to the site to do. That is especially good for me this week, as last weekend I realized most visitorsRead… Read more »
The Obama Administration is committed to using technology to better engage citizens in their government. Ironically, legislation crafted in the 1950s to open citizen access to government documents may be a barrier to today’s Open Government initiatives. The Federal Records Act of 1950 creates a framework to manage agency records. It puts the National ArchivesRead… Read more »
We hosted a successful webinar yesterday, How to Manage Citizen Feedback and Reduce Overhead. Nearly 60 governments attended to hear Citywide Records Manager, Wendy Klock-Johnson from the City of Sacramento, discuss how the city successfully streamlined citizen participation with a new tool called eComment and why social media didn’t work! Wendy posted a blog articleRead… Read more »
These past two weeks have been a whirlwind of travel and conferences. I’ve enjoyed several typical byproducts of those types of events (networking, learning, etc…) but also a few things that are much rarer: inspiration and re-energized passion. This is largely thanks to my most recent stop: NASA’s Education Innovation Summit, held in Orlando, FLRead… Read more »
Building Capability is one of the four action areas of the Victorian Public Sector (VPS) Gov 2.0 Action Plan. Our strategy includes a suite of initiatives to cater for everyone from the early adopters to the early majority to the novices. We know that building the social media skills of our public sector workforce willRead… Read more »