Need something interesting to read? The United States Department of State publicly released its Social Media Usage policy today and it is worth taking time to check out as it will provide insights for other organizations looking to understand what needs to be in their policies. While there are dozens of great details in theRead… Read more »
The idea that change can be initiated at every level of an organization is the cornerstone of our corporate and government philosophy. We agree and herald the idea that in our organization, noone’s voice is too small, no title is too low, no person is too insignificant, and that change and transformation can start anywhereRead… Read more »
1. Online Dialogue Brainstorming Guide (06/30/2010) – How to-guide for conducting online dialogs, from the National Academy of Public Administration. Includes lessons learned from a dozen successful dialogues and list of questions to ask before you start. http://www.slideshare.net/collaborationproject/online-dialogue-brainstorm-guide 2. Best Practices and Innovations in Public Service Excellence (06/19/2010) – Case studies of 85 public serviceRead… Read more »
It’s day 77 and we as a whole are losing interest in the oil spill. The top two CNN.com headlines right now are about Bobby Fischer and the heat wave, what caught my attention this morning is, “Oh cool. LiLo is going to jail,” and if you prefer numbers, Google search traffic for “oil spill”Read… Read more »
Next month I will start my new diplomatic appointment – media advisor and spokesperson of the Israeli embassy to France. It’s the second time I will work as a spokesperson for the embassy. 10 years ago I did the same job in Moscow. Looks like the same job? Of course, Moscow is not Paris, RussiaRead… Read more »
Run a Google Image search on Sales Pipeline Diagram and you’ll see what I mean. I did, and saw lots of funnels, flowcharts, and decision trees, none of which convey the accurate function of a productive pipeline. Having fallen in this same trap myself once upon time, I want to convey a concept that IRead… Read more »
Can it really be? A benefit coming out of the recession? It seems so, as the recession some claim is accelerating a change (at least in the corporate world) toward more flexible work schedules. Currently, one of five Americans works non-typical work hours (nights, weekends, rotating shifts, etc). With the recession still in force, expertsRead… Read more »
Last week I had my first experience with using Twitter for a technical support issue. Who would think you could get instant customer service from a little tool called Twitter. I was very impressed with how fast and willing the computer company was to help me with my issue. Quite frequently I still hear “IRead… Read more »
I had my own Wimbledon moment this week. Played tennis with a friend to a 5-5 tie Tuesday morning. Then like Mahut I finished that set this morning and lost 8-6 and then lost the 2nd set 6-2. Life lessons from tennis… I play better if I’m not thinking ahead to the next point orRead… Read more »
I’m posting this a day early, in advance of the July 4th holiday weekend… The White House lifts the ban on cookies, the nation’s smallest state makes a big impact on its website thanks to a five-second quiz, USA.gov compiles a list of government apps, and Gov 2.0 experts give tips on avoiding social mediaRead… Read more »