Weekly Research and Best Practices

Research 1. Digital Economy Rankings 2010 (06/2010) Economist’s annual benchmarking study of the digital development of seventy countries. Study finds evidence that the digital divide is narrowing and that in some cases; developing countries are adopting innovative technologies faster than developed countries. http://graphics.eiu.com/upload/EIU_Digital_economy_rankings_2010_FINAL_WEB.pdf 2. Australian Government’s Draft Social Media Handbook (July 2010) – This “unofficial”Read… Read more »

HR=Humans Represent: Pet Peeves that get Recruiters Ranting

The job market is tough these days, and for those individuals who find themselves in the unemployment line, you are probably looking to make yourself stand out from the crowd. I’m sure most recruiters agree that there is certain things job candidates do which indeed set them apart, but for the wrong reasons. A fewRead… Read more »

Citizen networks – what can we learn from the science of epigenetics?

Not all that long ago, the scientific community was justifiably ecstatic about having achieved mapping of the human genome – The Human Genome project. The promise was that by understanding genetic mapping we could find cures for disease, disability, and perhaps enhance longevity. http://tinyurl.com/2vu2z But an interesting development has occurred. Scientists are now learning thatRead… Read more »

Facebook Fan Page 25th Infantry Division

HELP HELP HELP… the 25th Infantry Division needs your assistance. We have an official Facebook page but seem to have lost access to our profile. We contacted FB numerous times but heard nothing back. Who do we need to contact to get access again to our profile? Any advise?

Announcing Web Manager University 2010-2011 Course Schedule

I am excited today to announce the 2010-2011 Web Manager University Course Schedule. We are kicking off this year in the spirit of customer service by hosting Doug Lipp, Formerly the Head of training at Disney’s Corporate Headquarters, to give a FREE webinar – The Magic of Exceptional Customer Service on Thursday, September 9, 2010.Read… Read more »

Gov 2.0 Roundup July 23 Edition

HHS’s Todd Park talks about the Community Health Data Initiative, the Department of Defense unveils the newly improved Social Media Hub, Washington Technology highlights 10 government apps that get results, and the vast majority of Federal agencies embrace social media while actively working to overcome the challenges it brings, all in this week’s version ofRead… Read more »

What the U.S. Department of the Treasury needs to know about brand consistency

I recently attended a fantastic event hosted by 85Broads, White & Case Women’s Initiative, and Ms. JD featuring the inspiring Laura Liswood. Afterwards, as I networked and chatted with other women there, I met two women from the U.S. Department of the Treasury. We talked for a bit and then performed the ritual business cardRead… Read more »

Getting started within The Social Ecosystem, a checklist

Last November I built a short series to help organizations with their 2010 Social Media Plan. The series was well received and I think we all learned a lot in the process of writing and commenting back and forth. Sometimes, however, it really helps to boil things down to a simple checklist, keeping it simpleRead… Read more »

Calling all Students…the Government Wants YOU!

Originally posted on Unleash the Monster By Erica Pierson It’s summer time and recent grads are in the process of looking to start their careers. Well, good news. Now is the right time to consider a job in government. There are continued steps to implementing hiring reform across agencies in response to the recent presidentialRead… Read more »

Weekly Research and Best Practices

Research 1. The Challenge of Co-production (12/15/2009) – Co-production is a new trend of users and professionals working together to design and deliver public services in equal partnership . It has the potential to deliver a major shift in the way we provide public services http://www.neweconomics.org/publications/challenge-co-production 2. Canada’s Measurement Tool for Government Services (06/13/2010) –Read… Read more »

Communications