Overcoming Accessibility Barriers in AI
AI services can silently exclude people with disabilities, language needs, or low-bandwidth access, creating an “equity debt” that compounds over time.
Digital Government
Stop Intruders in Their Tracks
It’s a well-known fact that agencies invest most of their cybersecurity budgets in trying to prevent breaches, but unfortunately, bad actors still manage to find their way in. So, how do you mitigate the damage that attackers can do once they get inside your system? Microsegmentation is an approach that involves creating isolated network segmentsRead… Read more »
How Carlsbad, California Attracts New Businesses
Carlsbad, California’s approach to economic storytelling, based on geospatial data, is a blueprint for how local governments can use the tools they already have to build the communities they envision.
Balancing Security Efficiency and Effectiveness
Confronting a growing number of alerts and tighter resources, government agencies must evaluate their existing security deployments in endpoint prevention, detection, and response for opportunities to reduce costs and leverage the right technology for more efficient endpoint security. Let’s explore a few best practices that can drive new levels of security efficiency in endpoint securityRead… Read more »
Agentic AI Workforce Readiness: Why Every American Worker Needs to Be Ready Now
Agentic AI has the potential to greatly increase productivity, save taxpayer funds and reshape our economy. But to realize those possibilities, employees must develop agentic AI skills — today.
How Empathy Can Improve CX
In virtually every aspect of life, a little empathy can go a long way. This is especially true when we think about how government agencies and their employees interact with constituents. Services, apps, processes, forms, and outreach — core elements of CX programs — can all be improved when approached with an empathetic mindset. ReadRead… Read more »
Data Visualization: Make Them See What You’re Saying
Data-driven decision-making improves effectiveness and efficiency, increases transparency, and enables agencies to be more proactive. But raw data alone rarely inspires action.
Process Improvement in Government: Why Real Resilience Fails Without Structural Trust
Governments globally are seeking better process outcomes, but crises reveal that structural breakdowns and institutional mistrust are often the true blockers.
Your 2030 Government Tech Stack
By 2030, trusted digital government will rest on the convergence of DPI rails, quantum-safe cryptography, and wallet-based identity. Time to get ready.
From Noise to Signal: Rebuilding Trust Through Smarter Notifications
Discover how agencies are quietly mastering “notification finesse” to keep citizens informed without overwhelming them.